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• Report Get Your AI Ready For Prime Time With AI Consultancies In Asia Pacific

  AI Consultancies In APAC Focus On Scaling AI To Production And Deploying Responsible AI

  February 18, 2021 | Achim Granzen

  Forrester's recent Now Tech overview of artificial intelligence consultancies in Asia Pacific (APAC) provides insight into the offerings and positioning of 23 leading AI service providers. This...

• Blog Singapore’s Model AI Governance Framework Sets Out To Help Organizations Deploy AI Responsibly

  February 5, 2021 | Achim Granzen

  This is the second part of my blog and webinar series on AI governance and risk management. My previous blog post and webinar discussed how AI is driving the need for data and technology governance...

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  Webinar Case Study: Singapore's Journey To Deploying Responsible AI

  January 28, 2021 | Achim Granzen

  On the heels of personal data protection acts, leading governments like Singapore’s are now turning their attention to how data is being used to generate insights and automate processes with...

• Blog AI Drives The Evolution Of Technology And Data Governance

  January 26, 2021 | Achim Granzen

  In my recent Forrester webinar, I outlined how AI drives the evolution of technology and data governance and how an increase in customer demand and regulatory activity will necessitate companies to...

• Report The State Of Cybersecurity In Indonesia

  Indonesian Security Leaders Will Accelerate Their Security Transformation In 2021

  January 14, 2021 | Jinan Budge, Achim Granzen

  Adaptiveness and CX improvements are key business priorities for firms in Indonesia in 2021, and cybersecurity will be crucial to safeguarding these priorities. Indonesia is in the early stages of...

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  Webinar AI Drives The Evolution Of Technology And Data Governance In 2021

  January 14, 2021 | Achim Granzen

  The increase of data aggregated by companies, a heightened awareness of data privacy by consumers, and the introduction of government frameworks has made strong data governance a priority for...

• Report Now Tech: AI Consultancies In Asia Pacific, Q1 2021

  Forrester's Overview Of 23 AI Service Providers In Asia Pacific

  January 12, 2021 | Achim Granzen

  You can use AI consultancies to determine the business objectives for AI, scale and progress AI from proof of concept to production, and set up AI operations and governance frameworks. But to...

• Report The State Of Digital Transformation In Japan

  Firms Are Accelerating Their Transformation With The Help Of Service Providers

  December 23, 2020 | Achim Granzen, Frederic Giron

  The "2025 digital cliff" is rapidly approaching, and some Japanese firms are accelerating their digital transformation efforts companywide. These firms harness digital assets and ecosystems to...

• Report The State Of Automation In Indonesia

  Indonesian Firms Are Adopting Automation For Customer-Facing Processes, But Challenges Remain

  December 22, 2020 | Achim Granzen, Frederic Giron

  Adaptiveness and customer experience (CX) improvements are key business priorities for firms in Indonesia in 2021, and automation will be a key enabler of these objectives. For 2021, Indonesian...

• Report The State Of Cloud In Malaysia

  Malaysian Firms Are Adopting Cloud On Multiple Fronts

  December 21, 2020 | Achim Granzen, Frederic Giron

  Malaysian firms see cloud computing as a key infrastructure priority for their organizations in 2021. Adoption drivers include cost-cutting, access to innovative services, and application and...

• Report The State Of Digital Transformation In Indonesia

  Indonesian Firms Are Catching Up With The Help Of Service Providers

  December 21, 2020 | Achim Granzen, Sam Higgins

  Few Indonesian firms have started on their digital transformation journey. But those that have experienced early successes are accelerating their transformation to improve customer experience and...

• Report The State Of Cloud In Japan

  Japanese Firms Need Help Refining Their Cloud Migration Plans

  December 17, 2020 | Achim Granzen, Frederic Giron

  Japan is a rapidly maturing market for cloud computing. Software-as-a-service (SaaS) has been successful over the past few years, and now more Japanese firms are considering cloud for their IT...

• Report Case Study: Singapore's Journey To Deploying Responsible AI

  Singapore's Model AI Governance Framework Guides Organizations Toward Responsible Use Of AI

  December 16, 2020 | Achim Granzen

  On the heels of personal data protection acts, leading governments like Singapore's are now turning their attention to how data is being used to generate insights and automate processes with AI....

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  Webinar Smart Manufacturing Predictions 2021

  November 9, 2020 | Paul Miller, Achim Granzen, George Lawrie

  Smart technologies such as robots, machine learning, or the internet of things (IoT) are not new to asset-intensive industries like manufacturing. But the sector’s response to COVID-19 has...

• Report Applying The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020

  How To Identify The Right IoT Consulting Provider For Your Business

  July 24, 2020 | Achim Granzen, Guannan Lu

  In April 2020, we published a Forrester Wave™ evaluation of internet of things (IoT) consultancies and service providers in Asia Pacific (AP). We used 23 criteria to evaluate eight vendors. In this...

• Blog How DBS Has Optimized Its Operating Model, Governance, And People Enablement To Ensure Success Of Its Enterprise Data Platform

  July 16, 2020 | Achim Granzen

  This is part 2 of my blog on how DBS Bank set out to establish its enterprise data platform. You can find the first part here and the full session for replay (as well as all other session replays...

• Blog DBS Bank Followed Four Design Principles When Building Its Enterprise Data Platform

  July 5, 2020 | Achim Granzen

  I recently had the pleasure to talk with Siew Choo Soh, group head of consumer banking technology and big data/AI at DBS, on how the bank has set up its enterprise data platform to enable a...

• Report Case Study: DBS Bank Enables An Insights-Driven Organization With An Enterprise Data Platform

  June 8, 2020 | Achim Granzen

  Global banks are facing increasing competition from digital-only banks. In Asia, digital banks are already operational and have turned up the competitive heat. To maintain its position as a leading...

• Blog Introducing The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020 — The Eight Providers That Matter Most

  May 4, 2020 | Achim Granzen

  I’m excited to announce that we have published “The Forrester Wave: IoT Consultancies In Asia Pacific, Q2 2020.” This report will help you understand how the eight service...

• Report The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020

  The Eight Service Providers That Matter Most And How They Stack Up

  April 30, 2020 | Achim Granzen

  In our 23-criterion evaluation of internet-of-things (IoT) consultancies in Asia Pacific (AP), we identified the eight most significant ones — Accenture, Birlasoft, Capgemini, Deloitte, DXC...

• Report IoT Service Providers In Asia Pacific Shift Their Clients' Business Into High Gear

  Smart Industry And Smart Infrastructure Projects Garner The Most Investment

  February 24, 2020 | Achim Granzen

  Forrester's recent Now Tech overview of internet of things (IoT) consultancies in Asia Pacific (AP) provides insights into the offerings and positioning of 19 leading IoT service providers. This...

• Blog Consultancies Are Reinventing Their Service Model For AI

  February 17, 2020 | Achim Granzen

  Even as the power of AI technologies grows, getting business value from AI-enabled projects still eludes most firms. AI adoption requires outcome-based design and a multidisciplinary approach. This...

• Report Now Tech: IoT Consultancies In Asia Pacific, Q1 2020

  Forrester's Overview Of 19 Internet Of Things Service Providers In Asia Pacific

  January 17, 2020 | Achim Granzen, Michele Pelino

  You can use internet of things (IoT) consultancies to achieve operational excellence (smart industry), secure and improve infrastructure (smart infrastructure), and improve customer experience...

• Report Consultancies Are Reinventing Their Service Model For AI

  Insights From The Forrester Wave™ Evaluations Of AI Consultancies

  December 19, 2019 | Achim Granzen, Michele Goetz

  The AI consultancy market is highly dynamic. The research we performed in the course of our Forrester Wave™ evaluations of AI consultancies, both globally and in Asia Pacific, indicates that...

• Blog Reflections On Industrial Transformation ASIA-PACIFIC (ITAP) 2019 In Singapore

  October 24, 2019 | Achim Granzen

  I am excited about the state of industrial transformation and industry 4.0! We have come quite a ways over the past few years — not just in technology but, crucially, in how we approach and...