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Report Forget About Build Versus Buy; Your Choice Is Customize Or Compose
Reframe Build-Versus-Buy Choices For The Digital Era
When acquiring business software, AD&D pros still commonly frame their choices as build vs. buy, an outdated and inaccurate notion. Traditional build-vs.-buy thinking underestimates the complexity...
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Report Rethink Metrics To Gain DX Traction
Performance Management: The Digital Experience Delivery Playbook
Traditional, centralized application development and delivery (AD&D) teams often measure only two things: time and budget. Without the right metrics, AD&D doesn't have clarity about digital...
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Report Assess Your Digital Experience Delivery Maturity
Assessment: The Digital Experience Delivery Playbook
Application development and delivery (AD&D) professionals should assess their maturity in delivering customer-obsessed digital experience (DX) initiatives. But how? Forrester's self-assessment...
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Report Implement Essential Change Management Practices To Improve Digital Experience Delivery
Continuous Improvement: The Digital Experience Delivery Playbook
So, you've finished your first major digital experience delivery project: You've launched the app, modernized the website, and integrated your digital experience technologies. Now you must create a...
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