Search Results

• Report Make Social Media Bigger Than Marketing

  Executive Overview: The Social Marketing Playbook

  November 25, 2020 | Jessica Liu

  B2C marketers know that social marketing works but can't articulate how. That's because too many of them launched social programs without a clear strategy. Mastering social media requires more than...

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  Webinar Deconstructing The Forrester Wave™: Social Listening Platforms, Q4 2020

  November 17, 2020 | Jessica Liu, Sarah Dawson

  Social listening platforms' value extends beyond the marketing department to public relations, consumer insights, market research, customer service, and product teams. Brands can apply social...

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  Webinar Create Loyalty With A Customer-Obsessed, Not Purchase-Obsessed, Personalization Strategy

  May 6, 2020 | Emily Collins, Brandon Purcell, Rusty Warner

  Companies have a personalization problem: Despite the best of intentions, they fail to create memorable, or even useful, moments with their customers. From “buy this, do that”...

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  Webinar The Future Of DMPs In A Cookieless World

  April 9, 2020 | Tina Moffett

  Data management platforms (DMPs) help advertisers analyze, create, and syndicate audiences through media buying platforms by connecting the advertiser's first-party data with third-party cookie...

• Report Customer-Obsessed Marketing Demands Unified Measurement

  January 16, 2020 | Tina Moffett, Jim Nail

  Today's increasingly complex media environment means once-reliable marketing performance measurement techniques, such as marketing mix and attribution models, fail to properly credit marketing...

• Report Forrester Infographic: RTIM Empowers Marketing’s CX Ambitions

  Invest In Real-Time Interaction Management (RTIM) To Accelerate Marketing And CX Alignment

  September 11, 2019 | Rusty Warner

  Today's empowered customers expect consistent, relevant experiences in their moments of need. Real-time interaction management (RTIM) provides the critical marketing technology (martech)...

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  Webinar The Forrester Wave™: Data Management Platforms In Asia Pacific, Q3 2019

  August 13, 2019 | Xiaofeng Wang

  This webinar explores the findings from the Q3 2019 Forrester Wave on data management platforms (DMPs) in Asia Pacific, which examined the capabilities and strategies of 10 top vendors. Key...

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  Webinar So You Want To Hire A Loyalty Provider? Best Practices For Vendor Selection

  July 25, 2019 | Emily Collins

  Companies across industries are increasing their investments in loyalty marketing, but the landscape of providers is vast and often confusing. Based on the findings from our recent loyalty services...

• Report The Forrester Wave™: Data Management Platforms In Asia Pacific, Q3 2019

  The 10 Providers That Matter Most And How They Stack Up

  July 10, 2019 | Xiaofeng Wang

  In our 39-criterion evaluation of data management platforms (DMPs) in Asia Pacific (AP), we identified the 10 most significant ones — Adobe, BrainPad, Cxense, iPinYou, Lotame, nEqual, Oracle,...