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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Now Tech: Customer Analytics Technologies, Q1 2020
Forrester's Overview Of 33 Customer Analytics Providers
March 25, 2020 | Brandon PurcellYou can use customer analytics technologies to increase customer lifetime value (CLV), drive loyalty, and improve the customer experience (CX). But to realize these benefits, you'll first have to...
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Report Now Tech: Insights Service Providers, Q1 2020
Forrester's Overview Of 38 Insights Service Providers
January 13, 2020 | Jennifer Belissent, PhDYou can use insights service providers to deliver end-to-end data-to-insights-to-execution engagements, drive effective change and stakeholder management to ensure insights implementation, and...
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