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  • Report New Tech: Digital Product Management Tools And Tech, Q2 2021

    Forrester's Landscape Overview Of 48 Providers
    April 12, 2021 | Nigel Fenwick, Caleb Ewald

    Product managers demand a robust set of technologies to coordinate products and gather insights from customers. Thankfully, emerging tools and technologies aim to solve many of the biggest product...

  • Webinar Test AI Better For Better Business Results

    March 30, 2021 | Diego Lo Giudice

    Many organizations are developing new business applications or upgrading existing ones by infusing them with AI capabilities to make them sense, think, and act. However, our research shows that...

  • Report Now Tech: Digital Operations Planning And Analytics, Q1 2021

    Forrester's Overview Of 22 Digital Operations Planning And Analytics Providers
    March 26, 2021 | Liz Herbert

    You can use digital operations planning and analytics solutions to get better insight about past business performance, to model the impact of potential choices, and to make better regulatory...

  • Report Now Tech: Serverless, Q1 2021

    Forrester's Overview Of 27 Serverless Providers
    March 16, 2021 | Jeffrey Hammond

    You can use serverless technologies to build features and run experiments in hours instead of days, pay only for the actual compute consumed, and quickly refine and refactor microservices. But to...

  • Report How To Build Great Digital Products

    A Digital Product Management Series Report
    March 9, 2021 | Nigel Fenwick

    Tomorrow's revenue will increasingly depend on how well your company manages new digital products. To succeed, your organization needs a robust digital product management capability: one that is...

  • Report Follow The Money: DOP Planning And Analytics Redefines Enterprise Performance Management

    A New Generation Of Solutions Harnesses AI, Modeling, And Visualization To Drive Growth In The Post-COVID-19 Era
    March 1, 2021 | Liz Herbert

    Future fit businesses need modern, adaptive, purpose-built planning and analytics applications that cut across the business. While enterprise performance management (EPM) tools have historically...

  • Report Now Tech: Continuous Automation And Testing Services Providers, Q1 2021

    Forrester's Overview Of 43 Continuous Automation And Testing (CAT) Services Providers
    February 23, 2021 | Diego Lo Giudice

    You can use continuous automation and testing (CAT) services to move from manual to continuous testing, build or augment your testing capabilities, and improve overall quality at speed. But to...

  • Report Now Tech: Salesforce Consulting Partners, Q1 2021

    Forrester's Overview Of 37 Salesforce Consulting Partners
    January 29, 2021 | Liz Herbert

    You can use Salesforce consulting partners to redesign your business using Salesforce technology, speed time-to-implement Salesforce products, and drive change related to Salesforce projects. But...

  • Report Research Overview: Technology And Software Services

    A Guide To Forrester's Application And Infrastructure Services Research
    January 12, 2021 | Amanda LeClair

    Tech and software services buyers face a complex landscape. Many services providers position as end-to-end digital transformation partners or the top partner for a specific platform, but when it...

  • Report Gauge Your B2B E-Commerce Digital Maturity

    Assessment: The B2B E-Commerce Playbook
    January 8, 2021 | Joe Cicman

    As B2B C-suites increasingly demand that their companies accelerate their digital transformation, digital business professionals face more pressure to show progress and benchmark their maturity....

  • Report Rethink Metrics To Gain DX Traction

    Performance Management: The Digital Experience Delivery Playbook
    January 4, 2021 | Joe Cicman, Caleb Ewald

    Traditional, centralized application development and delivery (AD&D) teams often measure only two things: time and budget. Without the right metrics, AD&D doesn't have clarity about digital...

  • Report Assess Your Digital Experience Delivery Maturity

    Assessment: The Digital Experience Delivery Playbook
    December 31, 2020 | Nick Barber, Joe Cicman

    Application development and delivery (AD&D) professionals should assess their maturity in delivering customer-obsessed digital experience (DX) initiatives. But how? Forrester's self-assessment...

  • Report Implement Essential Change Management Practices To Improve Digital Experience Delivery

    Continuous Improvement: The Digital Experience Delivery Playbook
    December 29, 2020 | Joe Cicman, Caleb Ewald

    So, you've finished your first major digital experience delivery project: You've launched the app, modernized the website, and integrated your digital experience technologies. Now you must create a...

  • Report Debunking Three Services Sourcing Myths

    How To Align Your Sourcing Strategies To The Future Of Services
    December 16, 2020 | Duncan Jones

    The old plan-build-run models of services are giving way to a new services paradigm where transformation is continuous and multidimensional. To derive competitive advantage from it, CIOs need...

  • Report The Future Of Documents

    A Look Beyond The Paradigm Of Paper And Into Opportunities For Innovation
    December 9, 2020 | Cheryl McKinnon

    Application development and delivery (AD&D) professionals can drive innovation in one of the most fundamental business activities: the creation and distribution of documents. Despite more than 30...

  • Report From People To Products: Services Firms Offer More Software Than You Think

    Business Process Accelerators Help Digitize Business Operations
    August 20, 2020 | Nigel Fenwick

    Technology services firms build many variations of digital solutions for clients. Some vendors retain the intellectual property (IP) associated with these solutions, making it available to a...

  • Report On-Premises ERP: Should You Love It Or List It?

    Roadmap: The Digital Operations Platforms Playbook
    July 17, 2020 | Duncan Jones

    Application development and delivery (AD&D) professionals face an urgent dilemma: whether to replace aging, on-premises business applications or retain them for a few more years. Digital...

  • Webinar Put Testing In Your Automation Journey

    July 16, 2020 | Diego Lo Giudice

    As Satya Nadella, CEO of Microsoft, put it to hundreds of developers at Microsoft Build 2020, “We’ve seen two years’ worth of digital transformation in two months!” If...

  • Report The Pandemic Recession Demands A Digital Response

    To Adapt And Grow, Businesses Must Get Lean, Go All In On Ecosystems, And Embrace Agile At Scale
    June 25, 2020 | Ted Schadler

    Digital transformation was never optional. But most firms treated it that way, applying digital technology in dribs and drabs — until COVID-19 shuttered economies and forever altered the patterns...

  • Report The Forrester Wave™: Digital Product Development Services, Q2 2020

    The 12 Providers That Matter Most And How They Stack Up
    June 25, 2020 | Nigel Fenwick

    In our 29-criterion evaluation of digital product development services providers, we identified the 12 most significant ones — Boston Consulting Group (BCG), Bresslergroup, Cognizant, EPAM, frog,...

  • Report The Forrester Wave™: Continuous Functional Test Automation Suites, Q2 2020

    The 15 Providers That Matter Most And How They Stack Up
    June 18, 2020 | Diego Lo Giudice

    In our 26-criterion evaluation of continuous functional test automation (CFTA) providers, we identified the 15 most significant ones — ACCELQ, Broadcom, Cyara, Eggplant, Experitest, IBM, mabl,...

  • Report The Life-Changing Magic Of Simplifying Your Mobile App

    My App Is A Kitchen Sink: Now What?
    April 23, 2020 | Julie Ask, Gina Bhawalkar

    What should you do if your mobile app is like a pre-Marie-Kondo kitchen sink — cluttered, messy, and full of junk? Don't just drain it! First, determine the real problem; then, build a plan to...

  • Report Now Tech: Digital Operations Platforms, Q1 2020

    Tools And Technology: The Digital Operations Platforms Playbook
    March 12, 2020 | Liz Herbert

    You can use digital operations platforms (DOPs) to adapt production and supply chains to meet customer expectations; account, bill, and measure the success of new pricing models and ventures; and...

  • Report Now Tech: Agile Content Management Systems, Q1 2020

    Forrester's Overview Of 30 Agile CMS Providers
    February 27, 2020 | Nick Barber, Mark Grannan

    You can embrace Agile content management systems (CMSes) to drive content reuse, create content faster, make your practitioners happier, and ultimately, deliver more personalized experiences. But...

  • Report Co-Innovate With Agile Development Service Providers To Deliver Better Software Faster

    Lessons Learned From "The Forrester Wave™: Midsize Agile Software Development Service Providers, Q2 2019"
    February 25, 2020 | Duncan Jones

    Application development and delivery (AD&D) leaders use custom software development service providers to achieve faster time-to-market, increase business agility, and get hard-to-find help creating...

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