Search Results

• Report Now Tech: Commerce Services, Q4 2020

  Forrester's Overview Of 35 Commerce Service Providers

  December 9, 2020 | Ted Schadler

  Commerce service providers are the orchestrators of the software, data, and strategy you need to deliver great omnichannel commerce experiences. They should offer you skills for commerce...

• Report From People To Products: Services Firms Offer More Software Than You Think

  Business Process Accelerators Help Digitize Business Operations

  August 20, 2020 | Nigel Fenwick

  Technology services firms build many variations of digital solutions for clients. Some vendors retain the intellectual property (IP) associated with these solutions, making it available to a...

• Report Applying The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020

  How To Identify The Right IoT Consulting Provider For Your Business

  July 24, 2020 | Achim Granzen, Guannan Lu

  In April 2020, we published a Forrester Wave™ evaluation of internet of things (IoT) consultancies and service providers in Asia Pacific (AP). We used 23 criteria to evaluate eight vendors. In this...

• Report The Forrester Wave™: Digital Product Development Services, Q2 2020

  The 12 Providers That Matter Most And How They Stack Up

  June 25, 2020 | Nigel Fenwick

  In our 29-criterion evaluation of digital product development services providers, we identified the 12 most significant ones — Boston Consulting Group (BCG), Bresslergroup, Cognizant, EPAM, frog,...

• Report Now Tech: Digital Transformation Services, Q2 2020

  Forrester's Overview Of 39 Digital Transformation Services Providers

  June 1, 2020 | Nigel Fenwick

  Digital transformation has never been more urgent. But no firm can go it alone. Digital transformation services providers can help firms deliver measurable business outcomes, reduce time to achieve...

• Report Now Tech: SAP Implementation Services Providers, Q1 2020

  Forrester's Overview Of 33 SAP Services Providers

  March 13, 2020 | Amanda LeClair, Liz Herbert

  SAP customers leverage the business and technical expertise of services partners to modernize IT operations, transform the business, and use modern delivery techniques. But to realize these...

• Report The Forrester Wave™: Retail Planning, Q1 2020

  The 12 Providers That Matter Most And How They Stack Up

  March 12, 2020 | George Lawrie

  In our 20-criterion evaluation of retail planning providers, we identified the 12 most significant ones — Aptos, Blue Yonder, Cognizant, Infor, Logility, Manthan, Mi9 Retail, Oracle, RELEX...

• Report Now Tech: Digital Product Development Services, Q1 2020

  Forrester's Overview Of 19 Digital Product Development Service Providers

  February 11, 2020 | Nigel Fenwick

  You can use digital product development services to develop products that create new sources of customer value, boost revenue and profitability, and deliver differentiated competitive advantage....

• Report Now Tech: IoT Consultancies In Asia Pacific, Q1 2020

  Forrester's Overview Of 19 Internet Of Things Service Providers In Asia Pacific

  January 17, 2020 | Achim Granzen, Michele Pelino

  You can use internet of things (IoT) consultancies to achieve operational excellence (smart industry), secure and improve infrastructure (smart infrastructure), and improve customer experience...

• Report Now Tech: Retail Planning, Q4 2019

  Forrester's Overview Of 25 Retail Planning Providers

  December 24, 2019 | George Lawrie

  You can use retail planning solutions to optimize assortments for each market segment and store cluster by segmenting markets and clustering stores with similar patterns of trade; to forecast and...

• Report The Forrester Wave™: Global Digital Experience Agencies, Q4 2019

  The 14 Service Providers That Matter Most And How They Stack Up

  November 12, 2019 | Ted Schadler

  In our 24-criterion evaluation of global digital experience agencies, we identified the 14 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, EPAM, IBM, Isobar, MRM//McCann,...

• Report The Forrester Wave™: SAP Services Providers For Midsize Enterprises, Q4 2019

  The 12 Providers That Matter Most And How They Stack Up

  October 24, 2019 | Amanda LeClair

  In our 22-criterion evaluation of SAP services providers for midsize enterprises, we identified the 12 most significant ones — BearingPoint, Birlasoft, Cognizant, Delaware, DXC Technology, EPAM,...

• Report Applying The Forrester Wave™: AI Consultancies In Asia Pacific, Q3 2019

  How To Identify The Right AI Consulting Provider For Your Business

  October 18, 2019 | Achim Granzen

  In September 2019, we published a Forrester Wave™ evaluation of AI consultancies and service providers in Asia Pacific (AP). We used 27 criteria to evaluate 10 vendors. In this report, we compile...

• Report A Good Customer Experience Requires Workers To Be Digitally Enabled

  The Tools Workers Use To Serve Customers Must Be Factored Into Experience Design

  October 3, 2019 | TJ Keitt

  Business leaders often overlook a critical component of good customer experience (CX): properly enabled employees. As a result, businesses haphazardly deploy technology to their workforces with...

• Report Now Tech: AI Consultancies In Asia Pacific, Q3 2019

  Forrester's Overview Of 23 AI Service Providers In Asia Pacific

  July 11, 2019 | Achim Granzen

  You can use artificial intelligence consultancies to evaluate the impact and benefits of AI, augment skills and expertise not internally available, and deploy AI-infused business solutions and...

• Report The Forrester Wave™: Salesforce Implementation Partners In Asia Pacific, Q2 2019

  The 10 Providers That Matter Most And How They Stack Up

  June 24, 2019 | Frederic Giron, Michael Barnes

  In our 23-criterion evaluation of Salesforce implementation partners in Asia Pacific, we identified the 10 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, IBM, Infosys, NTT DATA,...

• Report The Forrester Wave™: Salesforce Implementation Partners, Q2 2019

  The 12 Providers That Matter Most And How They Stack Up

  June 3, 2019 | Liz Herbert

  In our 21-criterion evaluation of Salesforce implementation partners, we identified the 12 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, IBM, Infosys, Isobar, NTT DATA, PwC,...

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  Webinar Shape Your IoT Destiny With Effective Services Partnering

  IoT Opportunities For Connected Business Processes

  May 16, 2019 | Bill Martorelli, Michele Pelino

  Internet of things (IoT) service providers and their customers must form a symbiotic relationship to succeed in IoT engagements as requirements for connected business operations continue to mature....

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  Webinar Blockchain/DLT: A Review Of The State Of The Art

  April 24, 2019 | Martha Bennett

  The rate of innovation in distributed ledger technology (DLT, also known as blockchain) has been, and still is, tremendous. We’re also seeing projects transition from pilot phase to...

• Report The Forrester Wave™: Global API Strategy And Delivery Service Providers, Q2 2019

  The Nine Providers That Matter Most And How They Stack Up

  April 22, 2019 | Randy Heffner

  In our 19-criterion evaluation of global API strategy and delivery service providers, we identified the nine most significant ones — Accenture, Capgemini, Cognizant, Deloitte, IBM, Infosys, Tata...

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  Webinar Digital Business Transformation Accelerators

  April 8, 2019 | Nigel Fenwick, Allen Bonde

  Digital transformation is a term now so widely misused that it’s hard to know what is real transformation and what is simply a new technology project (and is there a difference?). Our latest...

• Report The Forrester Wave™: Global Digital Business Transformation Accelerators, Q1 2019

  The 15 Providers That Matter Most And How They Stack Up

  March 19, 2019 | Nigel Fenwick

  In our 24-criterion evaluation of global digital business transformation accelerators, we identified the 15 most significant ones — Accenture, Atos, Capgemini, Cognizant, Deloitte, DXC Technology,...