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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Best Practices For Measuring Innovation Outcomes And Processes

    A Comprehensive Yet Concise Set Of Metrics Ensures End-To-End Coverage Of Your Innovation Efforts
    March 19, 2021 | Bernhard Schaffrik

    Most mature companies struggle to retain and win customers when competing with startups or pure digital players that focus solely on innovation and market disruption. Innovation leaders at...

  • Report Future Fit Technology Strategies Require A New Approach To Making Investment Decisions

    Business Case: The IT Transformation Playbook
    March 16, 2021 | Duncan Jones

    Traditional accounting-driven business cases are an obstacle to future fit technology strategies. They favor safe cost reduction over risky creativity and undervalue adaptiveness and resilience....

  • Report Use A Future Fit Technology Strategy To Drive Business Value

    The Executive Overview For The IT Transformation Playbook
    February 17, 2021 | Matthew Guarini

    CIOs and technology leaders have a mandate to improve the technology foundations and innovations their firms need to win, serve, and retain customers. For most, this will require pursuing what...

  • Report Adaptive Enterprises Create Sustainable Process Innovation

    Advanced Level: Process Practices For IT Transformation
    February 1, 2021 | Margo Visitacion, Christopher Condo

    Technology leaders must sustainably innovate customer-focused processes to beat the competition. Customer-focused, automated design and development processes enable teams to deliver high-impact...

  • Webinar Insurance Predictions 2021

    Insurers Find Opportunity Amid Chaos
    January 13, 2021 | Ellen Carney, Jeffery Williams

    We are a world in recovery heading into 2021. Insurers will need to contend with an unpredictable virus and its economic consequences, dramatic climate events, and the aftermath of a polarizing US...

  • Forum Technology & Innovation Global

    Adapt To Win
    November 4, 2020 | Live Virtual Experience | Liz Herbert, Matthew Guarini, Brian Hopkins

    In today’s business environment, change is constant. Technology, customer expectations, workforce issues, and economic factors are continually evolving. To thrive in this environment,...

  • Report Chief Innovation Officers Help Firms Make Innovation Sustainable

    How To Use A Chief Innovation Officer On Your Innovation Journey
    July 8, 2020 | Bernhard Schaffrik

    Companies continue to struggle to build sustainable innovation programs. While they may have an innovation center, dedicated managers, or even a chief digital officer (CDO), many find it difficult...

  • Report The Forrester New Wave™: Function-As-A-Service Platforms, Q1 2020

    The Nine Providers That Matter Most And How They Stack Up
    February 27, 2020 | Jeffrey Hammond

    In Forrester's evaluation of the emerging market for function-as-a-service (FaaS), we identified the nine most significant providers in the category — Alibaba, Amazon, Cloudflare, Google, IBM,...

  • Report Now Tech: Serverless, Q4 2019

    Forrester's Overview Of 14 Serverless Providers
    December 23, 2019 | Jeffrey Hammond

    You can use serverless technologies to run feature experiments in hours instead of days, pay only for the actual compute consumed, and quickly refine and refactor microservices. But to realize...

  • Report Predictions 2020: CIO

    Uncertainty Will Create Opportunity For CIO Leadership In 2020

    Economic uncertainty unfolded in 2019 on the back of the already accelerating pace of technology-fueled disruption. As a result, it has become even more important and difficult to anticipate the...

  • Report Distributed Apps Demand That AD&D Blends Integration Into Development

    New Challenges In Development Talent And Strategy
    October 24, 2019 | John Rymer

    Modern business applications require integration that's built in, not bolted on. Why? Modern software architectures are more distributed and diverse than ever, relying on integration at their core....

  • Report Serverless Development Best Practices

    Developers Better Serve The Business With A Serverless Approach — When They Adopt Three New Practices
    October 2, 2019 | Jeffrey Hammond, John Rymer

    Serverless is a hot topic among application development and delivery (AD&D) pros building in the cloud. Why? Serverless lets developers focus on what the business cares about — their code — rather...

  • Report Forrester Infographic: Emerging Tech Focus Without A Supporting Environment Will Fail

    Indian Firms Need To Nourish Their Innovation Plans With Some Actions On The Ground
    September 18, 2019 | Ashutosh Sharma

    The tides of business are shifting, and as we look to the next decade of evolution, these changes will be led by technology-driven innovation. Forrester surveyed 111 business and technology leaders...

  • Report Connected Solutions Are A Catalyst For Tech-Driven Innovation

    Learn From Telcos And Network Infrastructure Vendors About Innovations For Networked Solutions
    August 30, 2019 | James Staten, Dan Bieler

    Customers increasingly expect products and services that interact with them continuously and that get updated regularly. Smart posters, predictive maintenance, industrial automation, autonomous...

  • Report Drive Your Innovation Credibility With Employee Experience

    Partner With HR To Help Employees View IT As A Driver Of Technology Innovation
    July 5, 2019 | James Staten, David Johnson

    Most employees view CIOs and IT as managers of existing or historical technologies, not as future tech leaders. CIOs who succeed in changing this preconception can drive tech leadership and...