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The Contact Centers For Customer Service Playbook For 2021
Transform The Contact Center For Customer Service Excellence
Customer service is at a tipping point. Customers contact enterprises more often and via more channels; they shift between channels seamlessly and even use multiple channels simultaneously....
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Charts & Figures Now Tech Functionality Segments: Omnichannel Customer Service Outsourcers, Q1 2019, Part 2
Now Tech: Omnichannel Customer Service Outsourcers, Q1 2019
February 14, 2019 | Ian Jacobs, Laura Naparstek -
Charts & Figures Now Tech Large Vendors: Omnichannel Customer Service Outsourcers, Q1 2019
Now Tech: Omnichannel Customer Service Outsourcers, Q1 2019
February 14, 2019 | Ian Jacobs, Laura Naparstek -
Charts & Figures Now Tech Midsize Vendors: Omnichannel Customer Service Outsourcers, Q1 2019
Now Tech: Omnichannel Customer Service Outsourcers, Q1 2019
February 14, 2019 | Ian Jacobs, Laura Naparstek -
Charts & Figures Now Tech Small Vendors: Omnichannel Customer Service Outsourcers, Q1 2019
Now Tech: Omnichannel Customer Service Outsourcers, Q1 2019
February 14, 2019 | Ian Jacobs, Laura Naparstek -
Charts & Figures Now Tech Functionality Segments: Omnichannel Customer Service Outsourcers, Q1 2019, Part 1
Now Tech: Omnichannel Customer Service Outsourcers, Q1 2019
February 14, 2019 | Ian Jacobs, Laura Naparstek -
Charts & Figures Now Tech Market Presence Segments: Omnichannel Customer Service Outsourcers, Q1 2019
Now Tech: Omnichannel Customer Service Outsourcers, Q1 2019
February 14, 2019 | Ian Jacobs, Laura Naparstek