Search Results

• Report The Forrester Retail Quarterly Earnings Review, Q1 2020

  Highlights From 24 Retail Q1 2020 Earnings Call Transcripts

  August 18, 2020 | Fiona Swerdlow, Madeline Cyr

  As consumers demand more than ever from the retail experience, retailers and brands are investing to rethink and reinvent those experiences. The Forrester Retail Quarterly Earnings Review...

• Report Retailers: Assess Your Digital Business Maturity

  Assessment: The Retail eCommerce Playbook

  August 14, 2020 | Fiona Swerdlow

  To evaluate their eCommerce opportunities, digital business retail professionals must conduct a level set of current strengths and weaknesses. This framework plots your organizational maturity to...

• Report The Forrester Retail Quarterly Earnings Review, Q4 2019

  Highlights From 25 Retail Q4 2019 Earnings Call Transcripts

  May 7, 2020 | Fiona Swerdlow, Madeline Cyr

  As today's empowered consumers demand more than ever before of the retail experience, leading retailers and brands are investing to rethink and reinvent their customers' cross-touchpoint...

• Report The Future Of The Digital Store

  Vision: The Digital Store Playbook

  March 19, 2020 | Fiona Swerdlow

  Today's empowered customers use multiple digital devices to engage with brands and retailers on their own terms while shopping in-store. At the same time, new technologies are transforming retail...

• Report The Visionary's Guide To Digital Store Planning

  Strategic Plan: The Digital Store Playbook

  March 5, 2020 | Fiona Swerdlow

  A successful strategic plan hinges on a strong vision for the digital store. Digital business leaders driving digital store transformation initiatives need a clear plan for how technology will...

• Report The Forrester Retail Quarterly Earnings Review, Q3 2019

  Highlights From 21 Retail Q3 2019 Earnings Call Transcripts

  January 17, 2020 | Fiona Swerdlow, Madeline Cyr

  As today's empowered consumers demand more of the retail experience than ever before, leading retailers and brands are investing to rethink and reinvent their customers' cross-touchpoint...

• Report Predictions 2020: Retail

  To Grow, Retailers And Brands Must Navigate The Rough Social And Economic Waters Ahead

  November 5, 2019 | Fiona Swerdlow, Sucharita Kodali, George Lawrie

  Digital business retail pros, get ready for yet another tumultuous year in 2020. Social responsibility, continued expansion into new services, and data mastery are just some of the areas that we...

• Report The Forrester Retail Quarterly Earnings Review, Q2 2019

  Highlights From 22 Retail Q2 2019 Earnings Call Transcripts

  October 18, 2019 | Fiona Swerdlow

  As today's empowered consumers demand more of the retail experience than ever before, leading retailers and brands are investing to rethink and reinvent their customers’ cross-touchpoint...

• Report The Forrester Retail Quarterly Earnings Review, Q1 2019

  Highlights From 20 Retail Q1 2019 Earnings Call Transcripts

  July 12, 2019 | Fiona Swerdlow, Claudia Tajima

  As today's empowered consumers demand more of the retail experience than ever before, leading retailers and brands are investing to rethink and reinvent their customers’ cross-touchpoint...

• Report The Forrester Retail Quarterly Earnings Review, Q4 2018

  Highlights From 23 Retail Q4 2018 Earnings Call Transcripts

  May 15, 2019 | Fiona Swerdlow, Claudia Tajima

  As today's empowered consumers demand more of the retail experience than ever before, leading retailers and brands are investing to rethink and reinvent their customers’ cross-touchpoint...

• Report Recruit And Retain Top Digital Talent

  Intermediate Level: Hire And Keep Digitally Skilled Employees To Embed Digital Throughout Your Organization

  May 1, 2019 | Fiona Swerdlow, Martin Gill, Mike Chirokas

  Established firms, including retailers and banks, struggle to recruit and retain the brightest digital talent. To attract digital professionals, they compete directly with startups, agencies, and...

• Report The Forrester Retail Quarterly Earnings Review, Q3 2018

  Highlights From 19 Retail Q3 2018 Earnings Call Transcripts

  April 30, 2019 | Fiona Swerdlow, Claudia Tajima

  As today's empowered consumers demand more of the retail experience than ever before, leading retailers and brands are investing to rethink and reinvent their customers’ cross-touchpoint...