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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Develop A Broad Vision For Zero Back Office At Your Bank To Reap Its Full Benefits
Without Seamless Back-Office Processes, Banks Won't Deliver True Digital Banking — Just More "Potemkin" Solutions
November 7, 2019 | Jost HoppermannMany banks plan to automate their back-office processes to improve customer experience, increase process speed, reduce error rates, ease regulatory compliance, and manage cost. Forrester has...
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Report Financial Services Firms Have Solid Plans For Transformation But Lack Urgency
Get The Results From Forrester's Q3 2019 Global Financial Services Architecture Survey
September 13, 2019 | Jost HoppermannForrester's Q3 2019 Global Financial Services Architecture Survey includes more than 100 financial services decision makers from 31 countries, spans multiple industry segments, and shows that the...
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Report Digital Banking Application And Architecture Trends For 2020
Use An Updated View On Digital Banking To Cope With Banks' Most Pressuring Needs
July 12, 2019 | Jost HoppermannBanking applications represent both the banking business itself and the primary touchpoints for customers. Banking technology teams need to be aware of five key trends for 2020 and beyond that will...