Search Results

• Report The Forrester Tech Tide™: Enterprise Business Insights And Analytics, Q1 2021

  Intermediate Level: Technology Practices For Insights-Driven Businesses

  February 17, 2021 | Boris Evelson

  Turning raw data into actionable insights is increasingly critical to firms' ability to win, serve, and retain customers. To accelerate their journey to become insights driven, companies are...

• Report AI 2.0: Upgrade Your Enterprise With Five Next-Generation AI Advances

  Advanced Level: Technology Practices For Insights-Driven Businesses

  February 9, 2021 | Kjell Carlsson, PhD, Brandon Purcell, Mike Gualtieri

  Just when you thought you knew what AI could and couldn't do, it quietly gets a radical upgrade. Five key advances redefine AI use cases and break the chains that have shackled enterprise AI...

• Report Now Tech: Microsoft Business Applications Services, Q3 2020

  Forrester's Overview Of 39 Microsoft Business Applications Service Providers

  August 28, 2020 | Leslie Joseph

  You can use Microsoft Business Applications to enable digital business transformation, extend business functionality flexibly, and accelerate the cloud journey. Realizing these benefits is made...

• Report Introducing AI-Powered, Human-Controlled Digital Decisioning Platforms

  Use DDPs To Encapsulate Decision Logic Powered By The Best Of Analytics, AI, Math, And Human Logic

  August 11, 2020 | Mike Gualtieri, Boris Evelson

  Digital decisioning platforms (DDPs) allow application development and delivery (AD&D) pros to combine the best of human decision logic with the best of AI to implement application-embedded...

• Report The Forrester Wave™: AI-Based Text Analytics Platforms (Document Focused), Q2 2020

  The Nine Providers That Matter Most And How They Stack Up

  June 17, 2020 | Boris Evelson

  In our 26-criterion evaluation of document-focused AI-based text analytics platforms, we identified the nine most significant ones — AntWorks, EPAM, Expert System, Google, IBM, Micro Focus,...

• Report The Forrester Wave™: AI-Based Text Analytics Platforms (People Focused), Q2 2020

  The Eight Providers That Matter Most And How They Stack Up

  June 17, 2020 | Boris Evelson

  In our 27-criterion evaluation of people-focused AI-based text analytics platforms, we identified the eight most significant ones — Clarabridge, EPAM, Expert System, Google, IBM, Micro Focus,...

• Report Benchmark Your Digital Supply Chain For Resilience In The Age Of The Customer

  Forrester's Self-Assessment Supports The Case For Making Traditional Supply Chains Digital

  June 4, 2020 | George Lawrie

  Forrester has demonstrated the critical significance of continuously improving customer experience (CX) to enterprises. But apart from digital downloads, the quality of CX depends on your digital...

• Report Now Tech: Predictive Analytics And Machine Learning, Q2 2020

  Forrester's Overview Of 37 PAML Providers

  May 1, 2020 | Mike Gualtieri, Kjell Carlsson, PhD

  Predictive analytics and machine learning (PAML) solutions deliver enterprise-grade tools for analyzing data, building predictive models, and deploying AI/ML solutions that drive business outcomes....

• Report Q&A: Scale AI With Automated Machine Learning

  Answers To Seven Key Questions That Unlock Enterprise Outcomes With AutoML

  March 18, 2020 | Kjell Carlsson, PhD

  There's good news for enterprises that want to transform using machine learning (ML) and AI. Automated machine learning (AutoML) helps data scientists, and everyone else, build predictive models,...

• Report Now Tech: AI-Based Text Analytics Platforms, Q1 2020

  Forrester's Overview Of 30 AI-Based Text Analytics Platforms Providers

  February 3, 2020 | Boris Evelson

  You can use AI-based text analytics platforms to improve customer acquisition, service, and retention; manage governance and risk; and gain efficiencies with robotic process automation (RPA). But...

• Report Shatter The Seven Myths Of Machine Learning

  Boost Your Machine Learning IQ And Help Your Organization, Your Team, And Your Career

  January 2, 2020 | Kjell Carlsson, PhD

  Do you cringe when grandpa explains Facebook and Tinder? That's how data scientists feel when you misspeak about machine learning. But it's worse, since you will be making critical business...

• Report The Forrester Wave™: Digital Experience Agencies In Asia Pacific, Q4 2019

  The 14 Providers That Matter Most And How They Stack Up

  December 5, 2019 | Frederic Giron, Michael Barnes

  In our 24-criterion evaluation of digital experience (DX) agencies in Asia Pacific (AP), we identified the 14 most significant ones — Accenture, Deloitte, Digitas, EPAM, EY, IBM iX, Isobar, Ogilvy,...

• Report Applying The Forrester Wave™: Enterprise BI Platforms, Q3 2019

  Extend Your Investment In An Enterprise BI Platform Beyond Just BI

  December 3, 2019 | Boris Evelson, John Rymer

  In July 2019, we published two Forrester Wave™ evaluations on enterprise business intelligence (BI) platforms — client-managed and vendor-managed. We used 19 criteria to evaluate 20 vendors across...

• Report The Forrester New Wave™: Computer Vision Platforms, Q4 2019

  The 11 Providers That Matter Most And How They Stack Up

  November 26, 2019 | Kjell Carlsson, PhD

  In Forrester's evaluation of the emerging market for computer vision platforms, we identified the 11 most significant providers in the category — Amazon Web Services, Chooch AI, Clarifai,...

• Report The Forrester Wave™: Streaming Analytics, Q3 2019

  The 11 Providers That Matter Most And How They Stack Up

  September 23, 2019 | Mike Gualtieri

  In our 26-criterion evaluation of streaming analytics providers, we identified the 11 most significant ones — Alibaba, Amazon Web Services, Cloudera, EsperTech, Google, IBM, Impetus, Microsoft,...

• Report Financial Services Firms Have Solid Plans For Transformation But Lack Urgency

  Get The Results From Forrester's Q3 2019 Global Financial Services Architecture Survey

  September 13, 2019 | Jost Hoppermann

  Forrester's Q3 2019 Global Financial Services Architecture Survey includes more than 100 financial services decision makers from 31 countries, spans multiple industry segments, and shows that the...

• Report Adopt Product Management To Connect Design And Development

  Remedy The Design-Development Disconnect With A Triad Model

  September 6, 2019 | Christopher Condo, Jennifer Wise, Bill Seguin

  Ever since Steve Jobs took the stage and wowed the world with the iPhone, the software market has recognized the importance of experience design (XD). But many application development and delivery...

• Report New Tech: Enterprise Computer Vision Solutions, Q3 2019

  Forrester's Landscape Overview Of 33 Providers

  August 9, 2019 | Kjell Carlsson, PhD

  Are we in an AI revolution? Maybe. Are we in a computer vision (CV) revolution? Definitely. With hundreds of new startups and over $15B in new funding since 2013, CV solutions give enterprises...

• Report The Forrester Wave™: Enterprise BI Platforms (Vendor-Managed), Q3 2019

  The 14 Providers That Matter Most And How They Stack Up

  July 29, 2019 | Boris Evelson

  In our 19-criterion evaluation of vendor-managed enterprise business intelligence (BI) platforms providers, we identified the 14 most significant ones — 1010data, Amazon Web Services, Birst, Domo,...

• Report FAQ: How To Survive The Ongoing BI Vendor Market Consolidation

  Five Frequently Asked Questions On Protecting BI Investments From Vendor Acquisition Risk

  July 24, 2019 | Boris Evelson

  The latest wave of M&A activity in the BI market reveals how the supply and demand sides of this market diverge in maturity. This FAQ report advises business insights pros on how to survive the...

• Report Research Overview: Text Analytics Technology

  A Guide To General-Purpose And Domain-Specific Platforms For Text Analytics

  July 18, 2019 | Boris Evelson

  To become an insights-driven business, organizations must strive to turn all data at their disposal into actionable insights. This is especially challenging when both structured and unstructured...

• Report All Enterprises Need (Computer) Vision

  AI Advancements Drive Valuable Use Cases As Far As The Eye Can See

  June 14, 2019 | Kjell Carlsson, PhD

  Enterprises of all stripes are implementing new computer vision solutions to drive growth and operational efficiencies across a host of use cases, ranging from marketing to manufacturing. And, if...

• Report The Forrester Wave™: Cognitive Search, Q2 2019

  The 12 Providers That Matter Most And How They Stack Up

  May 29, 2019 | Mike Gualtieri

  In our 24-criterion evaluation of cognitive search providers, we identified the 12 most significant ones — Attivio, Coveo, Elastic, Grazitti Interactive, IBM, IHS Markit, Lucidworks, Micro Focus,...

• Report The Forrester New Wave™: Automation-Focused Machine Learning Solutions, Q2 2019

  The Nine Providers That Matter Most And How They Stack Up

  May 28, 2019 | Kjell Carlsson, PhD, Mike Gualtieri

  In Forrester's evaluation of the emerging market for automation-focused machine learning (AutoML) solutions, we identified the nine most significant providers in the category — Aible, Bell...

• Report The Future Of Machine Learning Is Unstoppable

  April 25, 2019 | Mike Gualtieri, Brandon Purcell, Kjell Carlsson, PhD

  Machine learning (ML) is the fundamental building block of artificial intelligence (AI). It can make predictions. It can make decisions. It can recognize patterns. It scales enterprise "smarts" by...