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The Digital Store Playbook For 2021
How To Transform Your Retail Store
Today's customers look for and buy experiences, not simply products. Digital technology offers retailers a toolkit to engage customers with new and enhanced experiences. It also enables them to...
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Report The Art And Science Of Retail eCommerce
Executive Overview: The Retail eCommerce Playbook
July 6, 2020 | Sucharita KodaliRetail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they're not missing either opportunities for direct online sales or ways that...
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Report The State Of Retailing Online 2020: Marketing, Omnichannel, And Mobile
Landscape: The Retail eCommerce Playbook
April 21, 2020 | Sucharita KodaliForrester surveyed online retailers in its annual "The State Of Retailing Online" study in partnership with the National Retail Federation (NRF). Overall retail continues to grow, including online...
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Report Digital Store Capabilities Benchmark In Singapore
Forrester's 2019 Digital Store Capabilities Assessment benchmarked six retailers in Singapore. Digital business executives at retailers can use this report to understand how their digital store...
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Report The State Of Retailing Online 2019: Omnichannel, Marketing, And Personalization
Benchmarks: The Retail eCommerce Playbook
March 25, 2019 | Sucharita KodaliForrester conducts the annual "The State Of Retailing Online" study by the National Retail Federation (NRF). This research summarizes attitudes and investments that retailers and digital business...