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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report What Software Developers Don't Know About Neural Networks Could Hurt Them
How To Balance The Risks And Benefits Of This Powerful Technology
The promise of AI is rapidly materializing. Capabilities once available only to data scientists are now easily accessible by app developers. The results are compelling, but they also come with...
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Report The Forrester New Wave™: Conversational Computing Platforms, Q2 2018
The Seven Providers That Matter Most And How They Stack Up
In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications,...
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Report How To Assess Which Conversational Computing Platform Is Right For You
Amazon, Google, IBM, And Microsoft Pursue Distinct Strategies And Suit Different Use Cases
July 27, 2017 | Rob KoplowitzConversational computing is rapidly moving from being a novelty to being a user interaction model that offers significant business value. Application development and delivery (AD&D) pros need to...
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Report A Framework For Designing AI-Human Interactions
Building Compelling Experiences Requires A Multilayered Technology Approach
We are on the verge of an era in which computers will augment our ability to anticipate, identify, and adapt to changes in our personal and professional lives. The systems that enable such...