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• Report The State Of Digital Insurance, 2019

  February 5, 2019 | Oliwia Berdak

  Insurers have so far been shielded from digital disruption by an older demographic, underwriting expertise, and regulatory requirements. But these barriers are starting to fall. This report...

• Report Amazon Invades Banking: Here's What You Should Do

  Banks Must Adapt To A Platform-Dominated World

  April 3, 2018 | Oliwia Berdak, James McQuivey, PhD, Peter Wannemacher

  Amazon's power to disrupt is unprecedented: The company only needs to say it's thinking about offering a particular product or service, and existing market players start sweating. So when The Wall...

• Report Disrupting Finance: P2P Lending

  P2P Lending Platforms Will Continue To Disintermediate Banks

  May 3, 2017 | Oliwia Berdak

  Peer-to-peer (P2P) lending is the practice of lending money to unknown individuals or businesses without a bank or other traditional financial institution underwriting the loan. Platforms like...

• Report The State Of Digital Insurance, 2016

  October 17, 2016 | Oliwia Berdak

  Insurers have so far been shielded from digital disruption by an older demographic, underwriting expertise, and regulatory barriers. But this is about to change. This report explores how digital...

• Report Disrupting Finance: Digital Investment Managers

  Software-Based Startups Slash The Cost Of Managed Accounts

  August 18, 2016 | Oliwia Berdak

  Digital investment managers — sometimes called robo-advisors — like Nutmeg in the UK and Betterment and Wealthfront in the US use the internet to offer to retail investors managed accounts at much...

• Report The State Of Mobile Insurance, 2015

  July 21, 2015 | Oliwia Berdak

  Six years after the appearance of the first insurance apps, eBusiness executives at insurance firms have rolled out a widening range of functionality across mobile platforms. However, much of...

• Report Trends 2015: North American Digital Insurance

  eBusiness Executives Must Drive Digital Business Transformation

  March 23, 2015 | Ellen Carney, Oliwia Berdak

  Disrupt or be disrupted. That's the challenge facing American and Canadian insurers in 2015. Customer experience expectations, their willingness to consider a growing array of new options to buy...

• Report The State Of Mobile Insurance, 2014

  Digital Teams Continue To Expand Their Mobile Services

  July 2, 2014 | Oliwia Berdak

  Insurance companies are rolling out a widening range of mobile insurance functionality for both consumers and agents. While there's substantial and growing consumer interest in mobile insurance,...

• Report Trends 2014: North American Digital Insurance

  The Age Of The Customer Mandates Five Actions In 2014

  April 22, 2014 | Ellen Carney, Oliwia Berdak

  Not that long ago, insurers dictated the engagement model for customers. Those days are gone. Now, customers are changing the rules: They are shifting from being passive sideliners and are willing...