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• Report Use Banking Software In The Cloud To Increase Agility And Improve Economies Of Scale

  A Mix Of Real And Perceived Obstacles Hampers SaaS-Like Deployments In Banking

  March 6, 2020 | Jost Hoppermann

  Few financial services firms today leverage the agility and economies of scale of software-as-a-service (SaaS). But it's not because of a lack of available options; technology teams at banks in...

• Report Develop A Broad Vision For Zero Back Office At Your Bank To Reap Its Full Benefits

  Without Seamless Back-Office Processes, Banks Won't Deliver True Digital Banking — Just More "Potemkin" Solutions

  November 7, 2019 | Jost Hoppermann

  Many banks plan to automate their back-office processes to improve customer experience, increase process speed, reduce error rates, ease regulatory compliance, and manage cost. Forrester has...

• Report Quick Take: Australia's PayID Breach Demonstrates The Importance Of Customer Trust

  June 6, 2019 | Jinan Budge, Zhi-Ying Barry

  This week, a security breach involving the PayID service of Australia's New Payments Platform (NPP) came to light — an incident affecting tens of thousands of bank customers. Malicious actors used...

• Report Defining The Scope Of Banking Platforms

  Understand The Scope Of Vendors' Digital Banking Offerings To Make Informed Decisions

  February 28, 2019 | Jost Hoppermann

  Application development and delivery (AD&D) teams in banks need to quickly and effectively determine which banking software packages are best suited to helping their bank succeed. Conflicting,...