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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Now Tech: Virtual Healthcare Platforms, Q1 2021
Forrester's Overview Of 28 Virtual Healthcare Platform Providers
January 14, 2021 | Arielle TrzcinskiHealthcare organizations (HCOs) can use virtual care (VC) to increase the capacity of existing clinical teams, improve clinical outcomes and lower medical spend for patients and members, and defend...
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Report The Forrester Tech Tide™: Digital Patient Engagement, Q1 2020
Twenty Technologies That Underpin Digital Patient Engagement
March 11, 2020 | Arielle Trzcinski, Annalise ClaytonDigital patient engagement is imperative to firms' ability to win, serve, and retain their customers. In efforts to improve this, healthcare organizations are evaluating, implementing, and...
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Report Forrester Infographic: Optimize Your Digital Front Door Strategy To Enhance The Care Journey
February 26, 2020 | Arielle Trzcinski, Annalise ClaytonHealthcare organizations (HCOs) invest heavily in the digital front door but fail to engage customers digitally. There's a disconnect between what customers want and need and what HCOs deliver,...
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Report HIMSS19: Interoperability Will Drive More Personalization In Healthcare
Highlights From Healthcare's Largest Industry Conference In 2019
March 7, 2019 | Arielle Trzcinski, Jeff Becker, Annalise ClaytonThe annual Healthcare Information and Management Systems Society's (HIMSS) conference brings together the biggest names in healthcare to discuss the year's hot topics and showcases the newest...
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