Search Results

• Report Digital Rewrites The Rules Of Business

  Vision: The Digital Business Playbook

  December 24, 2020 | Nigel Fenwick, Ted Schadler, Caleb Ewald

  The pandemic reinforced how technology improves the economics and capabilities of every business. Using new digital capabilities, it is 10 times cheaper and faster to adapt your workforce, engage...

• Report Forrester Predictions 2021: Accelerating Out Of The Crisis

  October 28, 2020 | Sharyn Leaver

  2020 shattered the status quo. In 2021, advanced organizations will adapt and use the upheaval to forge a competitive edge. Discover your organization's path to success. Read Forrester's 2021...

• Report Forrester Infographic: The Impact Of COVID-19 On Payments In Italy

  August 17, 2020 | Arnav Gupta, Jacob Morgan, Meng Liu

  Forrester's recent Consumer Technographics® data reveals that COVID-19 is shifting consumer behaviors toward digital payments across the globe. This infographic is part of a series; it looks at the...

• Report Forrester Infographic: The Impact Of COVID-19 On Payments In France

  August 12, 2020 | Arnav Gupta, Jacob Morgan, Meng Liu

  Forrester's recent Consumer Technographics® data reveals that COVID-19 is shifting consumer behaviors toward digital payments across the globe. This infographic is part of series; it looks at the...

• Report Forrester Infographic: The Impact Of COVID-19 On Payments In The UK

  August 10, 2020 | Jacob Morgan, Meng Liu, Arnav Gupta

  Forrester's recent Consumer Technographics® data reveals that COVID-19 is shifting consumer behaviors toward digital payments across the globe. This infographic is part of a series; it looks at the...

• Report The Future Of The European Job Market

  The Future Of Work Will Drive A More Dynamic European Job Market By 2030

  July 22, 2020 | Dan Bieler

  2020 is a pivotal moment for Europe, with greater economic uncertainty, rapid technology change, and a pandemic disrupting existing working environments. The European job market will become even...

• Report Tech Budget Outlooks For France, Germany, And The UK In A COVID-19 Recession

  A Best Case Of A 5% To 7% Drop In Tech Spending In 2020 And An Alternative With Declines Of 8% To 9% In 2020 And No Growth In 2021

  July 22, 2020 | Andrew Bartels, Dan Bieler, Jennifer Belissent, PhD

  Europe's major economies of France, Germany, and the UK had been struggling coming into 2020, though with some signs of improvement. The COVID-19 virus and public health policies to contain its...

• Report Setting The Technology Foundation For Your Enterprise Collaboration Strategy

  Tools And Technology: The Enterprise Collaboration Playbook

  July 10, 2020 | Art Schoeller

  Many organizations are making a fundamental bet on enterprise collaboration (EC) to link the various roles in the customer experience ecosystem and make worker effectiveness and engagement into a...

• Report Forrester Infographic: The State Of The European Cybersecurity Product Market

  European Security Leaders Trying To Buy Local Will Struggle To Meet Their Needs

  July 8, 2020 | Paul McKay

  Developing a thriving European cybersecurity product market is a key EU digital single market priority in 2020 and beyond. European security leaders would love to buy locally but don't always have...

• Report The Forrester Wave™: Hosted Private Cloud Services In Europe, Q2 2020

  The Seven Providers That Matter Most And How They Stack Up

  June 24, 2020 | Bill Martorelli

  In our 32-criterion evaluation of hosted private cloud providers in Europe, we identified the seven most significant ones — Atos, CenturyLink, Orange, OVHcloud, Rackspace Technology, Sungard...

• Report How The COVID-19 Crisis Is Impacting Consumer Behaviors In Italy

  Italian Consumers Are Asking Firms To Start Their Digital Transformation Right Now

  June 22, 2020 | Enza Iannopollo

  After several weeks of lockdown due to the COVID-19 pandemic, we asked Italian online adults how they feel about the virus and the economy as well as how their behavior is changing in response to...

• Report Twenty-Five Ways Governments Innovated To Support Their Customers During The Pandemic

  Public-Sector Organizations Cook Up New Ways To Work With And Support Individuals And Businesses

  June 19, 2020 | Judy Weader, Rick Parrish

  Experience improvement should happen all the time — even more so when a pandemic makes business as usual impossible. Across the globe, governments at all levels are rethinking how they can support...

• Report The Time For A Digital Signature Is Now

  June 18, 2020 | Enza Iannopollo

  The COVID-19 pandemic has forced consumers, employees, and partners to dramatically change their digital habits and adopt new ones. These new behaviors are here to stay, and businesses are under...

• Report Forrester Infographic: European Financial Services Firms Accelerate Digital Transformation

  June 12, 2020 | Jost Hoppermann

  The digital transformation imperative in financial services is stronger than ever. This Forrester infographic uses Forrester's Q3 2019 Global Financial Services Architecture Survey to provide an...

• Report Adoption Profile: Hosted Private Cloud In Europe, Q2 2020

  Local Providers Target Dedicated Infrastructure, Unique Scenarios, And Services

  May 29, 2020 | Paul Miller, Bill Martorelli

  Adoption of hosted private cloud continues to grow; it combines the expertise of a cloud service provider with the workload isolation of a private cloud. While some balk at its shortcomings...

• Report Adoption Profile: Public Cloud In Europe, Q2 2020

  European Public Cloud Innovation Continues

  May 29, 2020 | Paul Miller

  Every enterprise in Europe is continually evolving its cloud strategy — or should be. In 2020, European infrastructure and operations (I&O) pros are tasked with critiquing the cost efficiency and...

• Report Expectations And Experiences: The Impact Of Your Customers' Expectations On CX Quality

  May 26, 2020 | Joana de Quintanilha, Victoria McRitchie

  Achieving excellent customer experience (CX) requires exceeding expectations — Forrester's Customer Experience Index (CX Index™) data proves it — but most brands are merely meeting expectations or...

• Report Forrester Infographic: Understanding European Security Leader Spending Patterns, 2020

  European Security Leaders Adapt To Stagnating Security Budgets

  May 18, 2020 | Paul McKay

  Forrester surveyed 1,346 European security decision makers to understand how they plan to spend their budgets in 2020. This infographic summarizes security spending patterns and key takeaways from...

• Report Forrester Infographic: The State Of Financial Well-Being In Italy, 2020

  May 4, 2020 | Aurelie L'Hostis, Luis Deya

  Italian consumers face multiple financial challenges and are worried about their financial situation. This Forrester infographic provides an overview of the state of financial well-being in Italy....

• Report Governments Must Stop Privacy Abuses While Fighting The Pandemic

  How Government Agencies Like The UK National Health Service Must Enforce Strong Data Governance To Protect Citizens

  May 4, 2020 | Enza Iannopollo

  In their battle against COVID-19, several governments and their partners are leveraging technology to collect, process, share, and store data about citizens. As governments turn their attention to...

• Report Now Tech: European Managed Security Services Providers, Q2 2020

  Forrester's Overview Of 30 European Managed Security Services Providers

  May 4, 2020 | Paul McKay

  You can use European managed security services providers (MSSPs) to improve security visibility, enhance response capability, and act as an extension to your security team. But to realize these...

• Report Forrester Infographic: The State Of Financial Well-Being In France, 2020

  April 30, 2020 | Aurelie L'Hostis, Luis Deya

  French consumers face multiple financial challenges and are worried about their financial situation. This Forrester infographic provides an overview of the state of financial well-being in France....

• Report Forrester Infographic: The State Of Financial Well-Being In The UK, 2020

  April 27, 2020 | Aurelie L'Hostis, Luis Deya

  UK consumers face multiple financial challenges and are worried about their financial situation. This Forrester infographic provides an overview of the state of financial well-being in the UK....

• Report How To Implement Zero Trust Security In Europe

  April 15, 2020 | Paul McKay, Chase Cunningham, Enza Iannopollo

  Large technology companies and the US federal government have adopted Zero Trust (ZT) as their next-generation security model. 2019 saw Zero Trust enter the European security market. In 2020,...

• Report Security Budgets Europe, 2020: SaaS Security Is In Vogue

  European Security Leaders Adopt Sustainable Budgeting Practices

  March 20, 2020 | Paul McKay

  In 2020, European security leaders are grappling with a toxic mix of geopolitical tensions, economic growth slowdown, and board of directors fatigue caused by questionable results after years of...