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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Geopolitical Disruption Demands Local Trust
CMOs At Global Brands Must Pivot To Truly Multilocal Operations
February 11, 2021 | Thomas HussonEven before COVID-19, significant economic, political, and tech trends were fragmenting the global order. The pandemic's economic and social crises and associated geopolitical shifts will drive...
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Report Digital Rewrites The Rules Of Business
Vision: The Digital Business Playbook
The pandemic reinforced how technology improves the economics and capabilities of every business. Using new digital capabilities, it is 10 times cheaper and faster to adapt your workforce, engage...
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Report Forrester Infographic: North American Financial Services Firms Plan To Keep Their Core Solution
July 30, 2020 | Jost HoppermannThe digital transformation imperative in financial services is stronger than ever. This Forrester infographic uses Forrester's Q3 2019 Global Financial Services Architecture Survey to provide an...
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Report Six Ways You Should Use The Federal Stimulus To Drive Customer Obsession
The Coronavirus Aid, Relief, and Economic Security (CARES) Act features nearly $1 trillion in benefits to businesses. How will your company use its share? In this report, we detail six ways that...
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Report The Future Of The Digital Store
Vision: The Digital Store Playbook
March 19, 2020 | Fiona SwerdlowToday's empowered customers use multiple digital devices to engage with brands and retailers on their own terms while shopping in-store. At the same time, new technologies are transforming retail...
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Report The Canadian Tech Market Outlook For 2019 To 2020
Canadian Tech Spending Will Moderate After Strong Growth In 2017 And 2018
The Canadian tech market will see moderate growth in 2019 and 2020. Near-term prospects for Canadian economic growth appear shaky due to the collapse of oil prices in Q4 of 2018 and persistent...
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Report The US Healthcare Security Benchmark, 2018 To 2019
Healthcare Pros Must Spend Wisely To Counter Increasing Complexity
In the past, IT security teams within US healthcare providers had much smaller budgets than those within other industries. This is no longer the case, as budget increases in healthcare have come as...
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