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  • Report Now Tech: Virtual Healthcare Platforms, Q1 2021

    Forrester's Overview Of 28 Virtual Healthcare Platform Providers
    January 14, 2021 | Arielle Trzcinski

    Healthcare organizations (HCOs) can use virtual care (VC) to increase the capacity of existing clinical teams, improve clinical outcomes and lower medical spend for patients and members, and defend...

  • Report The Future Of Documents

    A Look Beyond The Paradigm Of Paper And Into Opportunities For Innovation
    December 9, 2020 | Cheryl McKinnon

    Application development and delivery (AD&D) professionals can drive innovation in one of the most fundamental business activities: the creation and distribution of documents. Despite more than 30...

  • Report Now Tech: Cloud Cost Management And Optimization, Q4 2020

    Forrester's Overview Of 18 CCMO Providers
    November 10, 2020 | Tracy Woo

    You can use cloud cost management and optimization (CCMO) offerings to visualize your cloud costs, optimize resource usage, and better budget and forecast future spend. But to realize these...

  • Report Organizing For Success In Collaboration

    Organization: The Enterprise Collaboration Playbook
    October 23, 2020 | Art Schoeller

    Too often, technology leaders approach staffing for collaboration as they would other projects led by the technology organization. Application development and delivery (AD&D) leaders must establish...

  • Report Now Tech: Microsoft Business Applications Services, Q3 2020

    Forrester's Overview Of 39 Microsoft Business Applications Service Providers
    August 28, 2020 | Leslie Joseph

    You can use Microsoft Business Applications to enable digital business transformation, extend business functionality flexibly, and accelerate the cloud journey. Realizing these benefits is made...

  • Report From People To Products: Services Firms Offer More Software Than You Think

    Business Process Accelerators Help Digitize Business Operations
    August 20, 2020 | Nigel Fenwick

    Technology services firms build many variations of digital solutions for clients. Some vendors retain the intellectual property (IP) associated with these solutions, making it available to a...

  • Report AI Aspirants: Caveat Emptor

    Tackle Third-Party Risk Head-On And Improve AI Accountability
    August 12, 2020 | Brandon Purcell

    A lack of accountability in AI can result in regulatory fines, brand damage, and lost customers. This report advises business insights pros on how to improve their companies' AI accountability by...

  • Report The Forrester Wave™: API Management Solutions, Q3 2020

    The 15 Providers That Matter Most And How They Stack Up
    August 4, 2020 | Randy Heffner

    In our 26-criterion evaluation of API management solutions providers, we identified the 15 most significant ones — Axway, Broadcom, Google, IBM, Kong, Microsoft, MuleSoft, Perforce Software, Red...

  • Report The Forrester Wave™: Hyperconverged Infrastructure, Q3 2020

    The 11 Providers That Matter Most And How They Stack Up
    July 29, 2020 | Naveen Chhabra

    In our 35-criterion evaluation of hyperconverged infrastructure (HCI) providers, we identified the 11 most significant ones — Cisco, DataCore Software, Hewlett Packard Enterprise (HPE), Huawei,...

  • Report Navigate The Choices And Experiences Of Hyperconverged Infrastructure

    Exercise The Solution Strategy That Makes Sense For Your Business
    July 27, 2020 | Naveen Chhabra

    Despite its popularity, hyperconverged infrastructure (HCI) remains an enigma. Using industry-standard hardware, this sought-after solution increases flexibility, ease of operations, and...

  • Report Now Tech: Knowledge Management Solutions For Customer Service, Q3 2020

    Forrester's Overview Of 22 Knowledge Management Providers
    July 23, 2020 | Kate Leggett

    You can use knowledge management (KM) solutions to empower customers and front-office workers with curated answers to common questions, drive customer satisfaction, and create lasting customer...

  • Report Content Services Are Foundational For Employee And Customer Experiences: Look Ahead To 2025

    Vision: The Enterprise Content Management Playbook
    July 13, 2020 | Cheryl McKinnon

    Content services and modern content platforms dominate the enterprise content management (ECM) conversation. New vendors as well as veterans with next-generation architectures are winning deals...

  • Report Now Tech: Cloud Data Warehouse, Q2 2020

    Forrester's Overview Of 14 Cloud Data Warehouse Providers
    July 1, 2020 | Noel Yuhanna

    You can use cloud data warehouse (CDW) to build data warehouses more quickly, support new business use cases, and lower infrastructure, software, and administration costs. But to realize these...

  • Report Now Tech: Enterprise Container Platforms, Q2 2020

    Forrester's Overview Of 24 Enterprise Container Platform Providers
    June 25, 2020 | Dave Bartoletti, Charlie Dai

    You can use enterprise container platforms (ECPs) to speed up software development, simplify container infrastructure management, and automate container deployment, scaling, monitoring, and...

  • Report The Forrester Wave™: Location Intelligence Platforms, Q2 2020

    Tools And Technology: The Digital Intelligence Playbook
    June 23, 2020 | James McCormick

    In our 30-criterion evaluation of location intelligence platform providers, we identified the nine most significant ones — CARTO, Esri, Google, Hexagon, MapLarge, Microsoft, Oracle, Salesforce, and...

  • Report Now Tech: Public Cloud Development Platforms In China, Q2 2020

    Forrester's Overview Of 28 Public Cloud Development Platform Providers In China
    June 18, 2020 | Charlie Dai, Danny Mu

    You can use public cloud development platforms to build the technology foundations of an adaptive enterprise and simplify digital operations, modernize business applications, and facilitate...

  • Report The Forrester Wave™: Intranet Platforms, Q2 2020

    The 12 Providers That Matter Most And How They Stack Up
    June 16, 2020 | Cheryl McKinnon

    In our 26-criterion evaluation of intranet platform providers, we identified the 12 most significant ones — Akumina, Atlassian, Aurea (Jive Software), Igloo Software, Interact, Liferay, LiveTiles,...

  • Report Now Tech: Infrastructure Automation Platforms, Q2 2020

    Forrester's Overview Of 15 Infrastructure Automation Platform Providers
    June 16, 2020 | Chris Gardner

    You can use infrastructure automation platforms to model and deliver systems, augment continuous delivery efforts, and ensure compliance. But to realize these benefits, you'll first have to select...

  • Report The Forrester New Wave™: SaaS Marketplaces, Q2 2020

    The Eight Providers That Matter Most And How They Stack Up
    June 11, 2020 | Liz Herbert

    In Forrester's evaluation of the emerging market for software-as-a-service (SaaS) marketplaces, we identified the eight most significant providers in the category — Adobe, ADP, Alibaba, Amazon Web...

  • Report The Forrester Wave™: Continuous Delivery And Release Automation, Q2 2020

    The 14 Providers That Matter Most And How They Stack Up

    In our 26-criterion evaluation of continuous delivery and release automation (CDRA) providers, we identified the 14 most significant ones — Armory, Atlassian, Broadcom, Chef, CloudBees, Digital.ai...

  • Report Adoption Profile: Public Cloud In Europe, Q2 2020

    European Public Cloud Innovation Continues
    May 29, 2020 | Paul Miller

    Every enterprise in Europe is continually evolving its cloud strategy — or should be. In 2020, European infrastructure and operations (I&O) pros are tasked with critiquing the cost efficiency and...

  • Report Now Tech: Hyperconverged Infrastructure, Q2 2020

    Forrester's Overview Of 21 HCI Providers
    May 12, 2020 | Naveen Chhabra

    You can use hyperconverged infrastructure (HCI) to simplify IT operations, deliver flexible and scalable infrastructure services, and reduce overall costs. But to realize these benefits, you'll...

  • Report Now Tech: Collaborative Work Management Tools, Q2 2020

    Forrester's Overview Of 25 Collaborative Work Management Providers
    May 7, 2020 | Margo Visitacion

    Application development and delivery (AD&D) professionals use collaborative work management (CWM) to empower employees to deliver successful outcomes, increase agility while maintaining...

  • Report Why CX: Proof That Investing In Experience Improves Revenue, Cost, And Risk

    Use Data From More Than 20 Companies To Make A Measurable And Meaningful Business Case For CX

    Customer experience (CX) can be a critical differentiator and transformation catalyst, but its effects are limited when those leading the CX charge can't make a measurable and meaningful case for...

  • Report Now Tech: SaaS Marketplaces, Q2 2020

    Forrester's Overview Of 12 SaaS Marketplace Providers
    May 5, 2020 | Liz Herbert

    You can use software-as-a-service (SaaS) marketplaces to streamline SaaS buying, simplify contracting and vendor management, and reduce risk by doing pre-vetting of solutions. But to realize these...

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