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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Now Tech: Healthcare CRM, Q1 2020
Forrester's Overview Of 17 Healthcare CRM Providers
You can use healthcare CRM to attract, acquire, and retain customers; aggregate complex and disparate data sets; and provide insight to drive behavior change. But to realize these benefits, you'll...
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Report CRM Goes Vertical In The Age Of The Customer
Landscape: The CRM Playbook
November 8, 2019 | Kate LeggettApplication development and delivery (AD&D) professionals who support CRM cannot afford failed technology initiatives. They increasingly deploy CRM solutions that are verticalized to leverage...
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