Featured content
FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Search Results
-
Report The France Retail Customer Experience Index, 2019
How French Retail Brands Earn Loyalty With The Quality Of Their Experience
How well do leading retail brands earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of 19 retail brands that were analyzed as part of the...
-
Report The UK Retail Customer Experience Index, 2019
How UK Retail Brands Earn Loyalty With The Quality Of Their Experience
How well do leading retail brands earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of 18 retail brands that were analyzed as part of the...
-
Report The France Retail Customer Experience Index, 2018
How French Retail Brands Earn Loyalty With The Quality Of Their Experience
March 11, 2019 | Michelle Beeson, Alex CauseyHow well do leading retailers earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of 15 French multichannel retailers and four French digital...
Content Type
ApplyFilters
Industry
- Retail (3)
- Financial Services (1)
Topics
- Online Retail (3)
- B2C eCommerce (2)
Methodology
Region
- France (2)
- United Kingdom (1)