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Charts & Figures Consumer Values Differ Dramatically By Country
Geopolitical Disruption Demands Local Trust
February 11, 2021 | Thomas Husson -
Charts & Figures McDonald's Changed Its Logo Colors To Be More Relevant To European Consumers
Geopolitical Disruption Demands Local Trust
February 11, 2021 | Thomas Husson -
Charts & Figures McDonald's Excels At Localizing Its Products And Marketing
Geopolitical Disruption Demands Local Trust
February 11, 2021 | Thomas Husson -
Charts & Figures Italian Consumers Are More Sensitive To Local Values
Geopolitical Disruption Demands Local Trust
February 11, 2021 | Thomas Husson -
Charts & Figures Nissan's Journey Maturity Staircase For Getting After-Sales Service
Case Study: Nissan Transforms CX And EX Through Seven Customer Journeys
December 10, 2020 | Joana de Quintanilha -
Charts & Figures Nissan's Shopping Through E-Commerce Journey
Case Study: Nissan Transforms CX And EX Through Seven Customer Journeys
December 10, 2020 | Joana de Quintanilha -
Charts & Figures Nissan CX Platform Architecture
Case Study: Nissan Transforms CX And EX Through Seven Customer Journeys
December 10, 2020 | Joana de Quintanilha -
Charts & Figures Nissan Identified Key Moments And Needs In The Journeys
Case Study: Nissan Transforms CX And EX Through Seven Customer Journeys
December 10, 2020 | Joana de Quintanilha -
Charts & Figures Nissan Identified Seven Journeys That Cover The Lifetime Of A Nissan Customer
Case Study: Nissan Transforms CX And EX Through Seven Customer Journeys
December 10, 2020 | Joana de Quintanilha -
Charts & Figures Nissan's Journey Maturity Staircase For Making Confident Finance Decisions
Case Study: Nissan Transforms CX And EX Through Seven Customer Journeys
December 10, 2020 | Joana de Quintanilha -
Charts & Figures Purchase And Service Experiences: The Top Three Emotions That Affect Indian Auto Customer Loyalty
The India Auto Manufacturers Customer Experience Index, 2019
January 28, 2020 | Amit Bhatia -
Charts & Figures Forrester's India CX Index, 2019: Rankings Of Auto Manufacturers For Purchase Experiences
The India Auto Manufacturers Customer Experience Index, 2019
January 28, 2020 | Amit Bhatia -
Charts & Figures Forrester's India CX Index, 2019: Rankings Of Auto Manufacturers For Service Experiences
The India Auto Manufacturers Customer Experience Index, 2019
January 28, 2020 | Amit Bhatia -
Charts & Figures Forrester's India CX Index, 2019: Rankings Of Auto Manufacturers
The India Auto Manufacturers Customer Experience Index, 2019
January 28, 2020 | Amit Bhatia -
Charts & Figures Forrester's CX Index Is A Measure Of A Brand's Ability To Drive Loyalty With Its Customers
The India Auto Manufacturers Customer Experience Index, 2019
January 28, 2020 | Amit Bhatia -
Charts & Figures Forrester's US CX Index, 2019: Rankings Of Mass-Market Auto Brands
The US Mass-Market Auto Manufacturers Customer Experience Index, 2019
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Charts & Figures Forrester's US CX Index, 2019: Rankings Of Mass-Market Auto Brands For Purchase Experiences
The US Mass-Market Auto Manufacturers Customer Experience Index, 2019
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Charts & Figures Purchase Experience: The Seven Driver Categories Of The Quality Of US Mass-Market Auto Brand CX
The US Mass-Market Auto Manufacturers Customer Experience Index, 2019
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Charts & Figures Forrester's CX Index Is A Measure Of A Brand's Ability To Drive Loyalty With Its Customers
The US Mass-Market Auto Manufacturers Customer Experience Index, 2019
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Charts & Figures Service Experience: Top Emotions That Affect US Mass-Market Auto Customer Loyalty
The US Mass-Market Auto Manufacturers Customer Experience Index, 2019
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Charts & Figures Forrester's US CX Index, 2019: Rankings Of Mass-Market Auto Brands For Service Experiences
The US Mass-Market Auto Manufacturers Customer Experience Index, 2019
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Charts & Figures Purchase Experience: Top Emotions That Affect US Mass-Market Auto Customer Loyalty
The US Mass-Market Auto Manufacturers Customer Experience Index, 2019
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Charts & Figures Service Experience: The Seven Driver Categories Of The Quality Of US Mass-Market Auto Brand CX
The US Mass-Market Auto Manufacturers Customer Experience Index, 2019
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Charts & Figures Purchase Experience: The Seven Driver Categories Of The Quality Of US Luxury Auto Brand CX
The US Luxury Auto Manufacturers Customer Experience Index, 2019
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Charts & Figures Forrester's CX Index Is A Measure Of A Brand's Ability To Drive Loyalty With Its Customers
The US Luxury Auto Manufacturers Customer Experience Index, 2019
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