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The Enterprise Content Management Playbook For 2021
The ECM Playbook Is Your Guide To A Rejuvenated Program Strategy
Enterprise content management (ECM) continues to evolve to services-driven platforms. Rapid changes in the technology and competitive landscape complicate businesses' objectives to grow revenue and...
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Evaluated Vendors And Product Information
June 17, 2020
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Report The Forrester Wave™: AI-Based Text Analytics Platforms (Document Focused), Q2 2020
The Nine Providers That Matter Most And How They Stack Up
June 17, 2020 | Boris EvelsonIn our 26-criterion evaluation of document-focused AI-based text analytics platforms, we identified the nine most significant ones — AntWorks, EPAM, Expert System, Google, IBM, Micro Focus,...
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Report The Forrester Wave™: AI-Based Text Analytics Platforms (People Focused), Q2 2020
The Eight Providers That Matter Most And How They Stack Up
June 17, 2020 | Boris EvelsonIn our 27-criterion evaluation of people-focused AI-based text analytics platforms, we identified the eight most significant ones — Clarabridge, EPAM, Expert System, Google, IBM, Micro Focus,...
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Report Now Tech: AI-Based Text Analytics Platforms, Q1 2020
Forrester's Overview Of 30 AI-Based Text Analytics Platforms Providers
February 3, 2020 | Boris EvelsonYou can use AI-based text analytics platforms to improve customer acquisition, service, and retention; manage governance and risk; and gain efficiencies with robotic process automation (RPA). But...
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Report Applying The Forrester Wave™: Enterprise BI Platforms, Q3 2019
Extend Your Investment In An Enterprise BI Platform Beyond Just BI
December 3, 2019 | Boris Evelson, John RymerIn July 2019, we published two Forrester Wave™ evaluations on enterprise business intelligence (BI) platforms — client-managed and vendor-managed. We used 19 criteria to evaluate 20 vendors across...