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  • Report Trends In Aligning Capabilities, Skills, And Tools For BPM COE Programs

    January 27, 2012 | Clay Richardson

    These data charts present the results of Forrester's 2011 BPM Center Of Excellence Online Survey.

  • Report Focus On Customers And Business Architecture For Greater Business Process Maturity

    Results From The Forrester/IQPC Survey Of Business Process Pros
    August 30, 2011 | Derek Miers, Alexander Peters, Ph.D.

    Over the past decade, business process transformation and continuous improvement initiatives have gained strategic traction. Despite C-suite attention, most organizations still fall relatively low...

  • Report Trends 2011: The State Of Business Process Change Maturity

    Our Survey Shows That Firms Are Not Ready For Sustainable BPM
    March 29, 2011 | Alexander Peters, Ph.D.

    From our recent survey of 153 business process professionals who drive business process change initiatives across a wide spectrum of industries, we found that 59% of the survey respondents operate...

  • Report Smart Computing Innovation Must Be Guided By EAs

    March 30, 2010 | Henry Peyret

    Forrester predicts that the latest cycle of technology innovation, "Smart Computing," will reshape the technology market through 2017. Smart Computing — which involves a blend of smart devices,...

  • Report Using BPM To Improve Operational Efficiency

    Exploring The Benefits Of BPM
    July 7, 2008 | Ken Vollmer

    In most enterprises, the ongoing level of manual operations offers fertile ground for improvements in operational efficiency. Enterprise architects can provide leadership in this area by finding...

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