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  • Report Why You Need Enterprise Strategy For Desktop Search

    July 25, 2008 | Leslie Owens

    Information workers waste a lot of time searching for information that they already have. The daily torrent of email, calendar entries, tasks, notifications, and documents means that even the most...

  • Report SOA Adoption: Technology Diversity Accelerators

    The Technology Diversity Factors That Drive Earlier SOA Adoption
    July 23, 2008 | Randy Heffner

    Although it is no surprise to say that technology diversity drives adoption of service-oriented architecture (SOA), Forrester's survey data shows patterns in the use of development platforms,...

  • Report Global Banking Platform Deals 2007: Regions And Functionality

    Some Cool Regions Are Heating Up
    July 18, 2008 | Jost Hoppermann

    Forrester surveyed 15 vendors of globally deployed banking platforms on their 2007 deals. What is the outcome of the regional and functional analysis? Asia Pacific has overtaken Europe in the...

  • Webinar Trends 2008: Master Data Management

    July 16, 2008 | R "Ray" Wang, Rob Karel

    Information and knowledge management and business process and applications professionals continue to turn their attention to defining master data management (MDM) strategies. However, early...

  • Report Using BPM To Improve Operational Efficiency

    Exploring The Benefits Of BPM
    July 7, 2008 | Ken Vollmer

    In most enterprises, the ongoing level of manual operations offers fertile ground for improvements in operational efficiency. Enterprise architects can provide leadership in this area by finding...

  • Report Using BPM To Support Innovation

    Exploring The Benefits Of BPM
    July 7, 2008 | Ken Vollmer

    BPM solutions can provide the foundation for many types of innovation, and architects' awareness of how other firms are using these tools can provide a catalyst for joint business/IT brainstorming...

  • Report The BPM COE Is Here: Now What?

    Answers To Frequently Asked Questions
    June 20, 2008 | Craig Le Clair

    Forrester receives many inquiries from information and knowledge management (I&KM) professionals within enterprises implementing business process management (BPM) centers of excellence (COEs). Many...

  • Report Enterprise Process Improvement Initiatives

    June 16, 2008 | Andy Salunga, Elisse Gaynor

    Enterprise Process Improvement InitiativesFrom: October 2007 North American Business Process And Applications Online Survey

  • Report SOA Adoption: Strong Similarities Across Verticals

    SOA Penetration Rates Are Similar; The Differences Are In The Focus Of SOA Use
    June 16, 2008 | Randy Heffner

    Across industry verticals, the rates of service-oriented architecture (SOA) adoption among enterprises are more similar than they are different. Broad-based use of and plans for SOA indicate that...

  • Webinar Document Processing Services: Trends And Market Overview

    June 10, 2008 | Craig Le Clair

    Many Information & Knowledge Management (I&KM) professionals still view document processing services (DPS) as a diverse set of specialized services supporting document-intensive business processes....

  • Webinar The Forrester Wave™: Enterprise Search Platforms, Q2 2008 — Which Application Is Best Suited For Your Needs?

    June 2, 2008 | Leslie Owens

    Forrester evaluated 11 enterprise search vendors across more than 100 criteria, spanning query processing, indexing and classification, results display, administration and security, core...

  • Webinar EA Governance Versus Agility

    May 30, 2008 | Henry Peyret

    EA governance was first implemented mainly to control projects' technology choices to sustain the decreasing IT landscape heterogeneity. Such EA governance often slows project delivery rather than...

  • Webinar The EA Team: Size And Structure

    May 28, 2008 | Jeff Scott

    Enterprise Architecture professionals are challenged to implement comprehensive, strategic technology programs with small organizations, limited discretionary funding, and little political power....

  • Report Trends 2008: Master Data Management

    Focus On People And Process Will Continue To Trump Technology Decisions
    May 16, 2008 | R "Ray" Wang, Rob Karel

    Information and knowledge management professionals continue to turn their attention to defining master data management (MDM) strategies. However, early adopters in 2008 will focus on mitigating the...

  • Webinar Business Performance: Getting In Gear

    May 9, 2008 | Paul D. Hamerman

    Today's concerns about a weakening economy might serve as a wake-up call for companies and government organizations to be more focused on monitoring business results and taking appropriate actions...

  • Report Case Study: Qwest Uses Process Simulation To Move At The Speed Of Business Change

    April 23, 2008 | Colin Teubner

    Qwest, a telecommunications company located in North America, provides voice, video, and data services to residential, SMB, and enterprise-level customers. Its provisioning operations were...

  • Report SOA Adoption: Budgets Don't Matter Much

    Although Adoption Patterns Differ, Firms With Budgets Of Varying Sizes Adopt SOA
    April 9, 2008 | Randy Heffner

    IT organizations with small, medium, and large budgets are adopting service-oriented architecture (SOA) in large numbers; this is true whether looking at overall IT budget, overall software budget,...

  • Report Packaged Apps Strategies Take A Back Seat At Most Enterprises

    Limited Strategic Planning Spells Continued Execution Woes
    March 28, 2008 | R "Ray" Wang, Elisse Gaynor

    Forrester surveyed 215 business process and applications professionals from North American enterprises about their packaged applications strategies. Despite a fast approaching upgrade cycle,...

  • Report Applications Strategies: Reducing Vulnerability In Times Of Economic Uncertainty

    March 14, 2008 | Paul D. Hamerman

    Amid weakening economic indicators and US government attempts to stimulate growth, businesses need to prepare for a variety of scenarios, from limited growth to spending cuts. If the long-term...

  • Report SOA Adoption: Many Firms Got Started In 2007

    SOA Satisfaction Still Runs High; Strategic Business Use Of SOA Is Still Increasing
    March 11, 2008 | Randy Heffner

    The IT industry is continuing its strong adoption of service-oriented architecture (SOA), according to Forrester's latest survey data. A year ago, our data highlighted a general slowness in moving...

  • Report Sybase ASE Remains A Strong Enterprise DBMS

    Reliability, Support, And Innovation Are Behind Sybase's Increased Growth
    March 5, 2008 | Noel Yuhanna

    Over the past year, Forrester interviewed 65 Sybase customers who use Sybase Adaptive Server Enterprise (ASE). A majority of these customers rated Sybase ASE as a highly reliable database...

  • Report The EA View: BPM Has Become Mainstream

    BPM Centers Of Excellence Provide The Catalyst For Success
    February 19, 2008 | Ken Vollmer

    Two recent Forrester surveys highlight the increased adoption rate of business process management (BPM) technology and processes within enterprises. And while both surveys confirm that BPM has...

  • Report Best Practices: Architecture Review

    Transparency, Consistency, And Project Governance Alignment Are Key
    October 25, 2007 | Larry Fulton

    Enterprise architecture (EA) professionals must achieve high levels of technical consistency across IT projects with limited resources and often with limited authority. Many EA groups implement...

  • Report Effective High-Level Architecture Principles Spoon-Feed Business Implications To Stakeholders

    US Government's Architecture Principles Illustrate Right Form And Content
    September 27, 2007 | Gene Leganza

    High-level architecture principles encapsulate and communicate an enterprise's goals, vision, and values. They are key constructs that provide guidance to governance bodies and individuals for...

  • Report Banks And Investment Firms Need To Spend More On Transformational Technologies

    August 24, 2007 | Mary Pilecki

    Growth in IT spending by banks and investment firms is flat from 2006, despite a positive industry outlook. IT groups are focusing on improving efficiency through investment in productivity tools...

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