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  • Report Drive Coherence Across Your Diverse Information Architecture Landscape

    December 9, 2015 | Gene Leganza

    The ability to manage information strategically is becoming a high priority for enterprise architecture (EA) professionals, but a coherent and comprehensive approach to information in the...

  • Report Enterprise Architects Are Not Proving Their Value

    Gaps, Acceptable In Good Times, May Be Challenging In Bad Times
    March 11, 2009 | Jost Hoppermann

    Forrester surveyed 140 firms and their enterprise architecture (EA) groups in October 2008 — after the financial market meltdown — to identify the trends regarding EA organizations, resources, and...

  • Report Case Study: PNC's Secret To EA Success? A Strong Customer Focus

    How One Company Achieves And Measures EA Effectiveness In A Federated IT Environment
    August 1, 2008 | Katie Smillie, Jeff Scott

    When The PNC Financial Services Group created a central enterprise architecture (EA) program nearly three years ago, it sought to build the team's success from the inside out, creating a small,...

  • Report Best Practices: Improving EA Effectiveness

    Customer Focus, EA Skills, And Delivering Value Are Key
    August 1, 2008 | Jeff Scott

    Creating an effective enterprise architecture (EA) practice is challenging and frequently elusive for EA teams. Architecture initiatives require broad organizational support just to get started...

  • Report The BPM COE Is Here: Now What?

    Answers To Frequently Asked Questions
    June 20, 2008 | Craig Le Clair

    Forrester receives many inquiries from information and knowledge management (I&KM) professionals within enterprises implementing business process management (BPM) centers of excellence (COEs). Many...

  • Report Enterprise Process Improvement Initiatives

    June 16, 2008 | Andy Salunga, Elisse Gaynor

    Enterprise Process Improvement InitiativesFrom: October 2007 North American Business Process And Applications Online Survey

  • Webinar The EA Team: Size And Structure

    May 28, 2008 | Jeff Scott

    Enterprise Architecture professionals are challenged to implement comprehensive, strategic technology programs with small organizations, limited discretionary funding, and little political power....

  • Report The EA View: BPM Has Become Mainstream

    BPM Centers Of Excellence Provide The Catalyst For Success
    February 19, 2008 | Ken Vollmer

    Two recent Forrester surveys highlight the increased adoption rate of business process management (BPM) technology and processes within enterprises. And while both surveys confirm that BPM has...

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