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  • Report The RPA Market Will Reach $2.9 Billion By 2021

    While Large, It's Only A Subset Of The $48.5 Billion Broader AI Cubicle Spend
    February 13, 2017 | Craig Le Clair

    The robotic process automation (RPA) market is heated — but to be sustained, RPA must offer more than plugging gaps in legacy systems. We can forecast spending on RPA solutions based on the...

  • Report The Future Of White-Collar Work: Sharing Your Cubicle With Robots

    Thirteen Emerging Best Practices For Man/Machine Collaboration
    June 22, 2016 | Craig Le Clair, J. P. Gownder

    Cognitive technologies have already reshaped the general workforce, forcing enterprise architecture (EA) professionals to answer questions about how quickly these technologies will disrupt...

  • Report Drive Coherence Across Your Diverse Information Architecture Landscape

    December 9, 2015 | Gene Leganza

    The ability to manage information strategically is becoming a high priority for enterprise architecture (EA) professionals, but a coherent and comprehensive approach to information in the...

  • Report Chinese Firms Must Embrace DevOps To Accelerate Digital Transformation

    Start The Journey By Digitizing Application Life-Cycle Management
    March 30, 2015 | Charlie Dai

    Consumers are undergoing a mobile mind shift; Internet companies are disrupting traditional Chinese companies in almost every industry; macroeconomic growth is slowing; and competition is...

  • Report E-Signatures — A Few Simple Best Practices Drive Adoption

    Eliminating Wet Signatures Is A Stepping Stone To Digital Business
    December 2, 2014 | Craig Le Clair

    Digitizing your business requires eliminating paper. A good start is to remove any requirements for "wet signatures" from your processes — and many organizations are. Electronic signatures...

  • Report Six Trends Reshape The Content Capture Market

    Increasing Digitization, Big Data, And Analytics Have The Potential To Lower The Capture Administrative Burden
    September 5, 2014 | Craig Le Clair

    Today most enterprises rely on inbound content capture technology designed for paper and fax and aligned specifically with a line of business. But now the BT agenda is clear: Help fully digitize...

  • Report Federal IT Cost Reduction Efforts Will Require Process Change To Succeed

    February 6, 2012 | Brian Hopkins

    In an attempt to control IT costs, the US federal government is establishing mandates that are forcing deep and massive technology change. With data center consolidation and cloud migrations...

  • Report The ROI Of BPM Suites

    A Total Economic Impact™ Analysis Uncovers Real Transformational Benefits
    August 22, 2011 | Clay Richardson

    Companies waste millions of dollars each year on ineffective and inefficient business processes. Many companies attack this waste with process improvement exercises using approaches such as Six...

  • Report Smart Computing Innovation Must Be Guided By EAs

    March 30, 2010 | Henry Peyret

    Forrester predicts that the latest cycle of technology innovation, "Smart Computing," will reshape the technology market through 2017. Smart Computing — which involves a blend of smart devices,...

  • Report EAs Are Seeing The Beginning Of Cloud's Impact On IT

    December 29, 2009 | Gene Leganza

    Cloud-based IT deployments are accelerating what Forrester refers to as the IT-to-BT transition: Business leaders have an increased interest in technology to enhance business capabilities, but they...

  • Report Imaging Investments Keep Coming In Slow March Across The Digital Divide

    November 16, 2009 | Sheri McLeish

    This data chart includes new digital imaging data.

  • Report Economic Forces Drive Lean BPM Trends And Adoption

    September 18, 2009 | Clay Richardson

    Data chart with key findings from the April 2009 Global Lean BPM Online Survey. Results include data on BPM initiative ownership, budgets, tools, and SaaS.

  • Report Global Banking Platform Deals 2008: Functionality

    Three Top Functional Areas Drive Banking Platform Projects
    August 20, 2009 | Jost Hoppermann

    Forrester surveyed 17 vendors of globally deployed banking platforms on their 2008 deals and analyzed the results from a functional and regional perspective. This analysis shows that the global...

  • Report Global Banking Platform Deals 2008: Regions

    Some Like It Hot
    July 31, 2009 | Jost Hoppermann

    Forrester surveyed 17 vendors of globally deployed banking platforms on their 2008 deals and analyzed the results with a regional perspective. This analysis shows that North America joined Asia...

  • Report Microsoft Leads A Fragmented, Growing Content Management Market

    June 22, 2009 | Brian W. Hill

    This data chart, based on data from Forrester's Enterprise And SMB Software Survey, North America And Europe, Q4 2008, highlights predicted trends in expansion and vendor selection in the content...

  • Webinar ERP's Evolving Landscape: Implications For IT Apps Professionals

    June 9, 2009 | Paul D. Hamerman, R "Ray" Wang

    As maintenance revenue sustains ERP vendors through the recession, the market is poised for recovery and evolution. Four key forces of change will impact ERP during the next five years, including...

  • Report Across All Vertical Industry Groups, The Majority Of SOA Users Are Expanding Its Use

    SOA Satisfaction Is High; Usage Patterns Vary By Industry
    May 28, 2009 | Randy Heffner

    Across Forrester's seven vertical industry groups, service-oriented architecture (SOA) penetration ranges from 75% among utilities and telecom enterprises to 49% for public sector enterprises....

  • Report Enterprise Architects — Get A Handle On Open Source Software

    May 19, 2009 | Henry Peyret

    Forrester's Enterprise And SMB Software Survey, North America And Europe, Q4 2008 revealed that software development teams are planning on pursuing and using open source software (OSS) and that...

  • Report Trends In WCM: A Focus On Personalization, RIAs, Rich Media, And Analytics

    April 6, 2009 | Stephen Powers

    This Data Chart, based on data from Forrester’s October 2008 North America, Europe, and Asia Pacific Web Content Management Online Survey, shows the projected trends for Web content management...

  • Report SOA Adoption: Technology Diversity Accelerators

    The Technology Diversity Factors That Drive Earlier SOA Adoption
    July 23, 2008 | Randy Heffner

    Although it is no surprise to say that technology diversity drives adoption of service-oriented architecture (SOA), Forrester's survey data shows patterns in the use of development platforms,...

  • Report Global Banking Platform Deals 2007: Regions And Functionality

    Some Cool Regions Are Heating Up
    July 18, 2008 | Jost Hoppermann

    Forrester surveyed 15 vendors of globally deployed banking platforms on their 2007 deals. What is the outcome of the regional and functional analysis? Asia Pacific has overtaken Europe in the...

  • Report Enterprise Process Improvement Initiatives

    June 16, 2008 | Andy Salunga, Elisse Gaynor

    Enterprise Process Improvement InitiativesFrom: October 2007 North American Business Process And Applications Online Survey

  • Report SOA Adoption: Strong Similarities Across Verticals

    SOA Penetration Rates Are Similar; The Differences Are In The Focus Of SOA Use
    June 16, 2008 | Randy Heffner

    Across industry verticals, the rates of service-oriented architecture (SOA) adoption among enterprises are more similar than they are different. Broad-based use of and plans for SOA indicate that...

  • Report SOA Adoption: Budgets Don't Matter Much

    Although Adoption Patterns Differ, Firms With Budgets Of Varying Sizes Adopt SOA
    April 9, 2008 | Randy Heffner

    IT organizations with small, medium, and large budgets are adopting service-oriented architecture (SOA) in large numbers; this is true whether looking at overall IT budget, overall software budget,...

  • Report SOA Adoption: Many Firms Got Started In 2007

    SOA Satisfaction Still Runs High; Strategic Business Use Of SOA Is Still Increasing
    March 11, 2008 | Randy Heffner

    The IT industry is continuing its strong adoption of service-oriented architecture (SOA), according to Forrester's latest survey data. A year ago, our data highlighted a general slowness in moving...

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