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  • Report Brief: The New Economics Of Experimentation

    Sprint Uses Digital Experimentation To Drive Rapid, Customer-Centric Innovation
    August 17, 2015 | Clay Richardson

    Corporate leaders all agree that to excel in the digital economy, innovation must come from every nook and cranny of the enterprise. To deliver on this innovation imperative, enterprise...

  • Report Smart Computing Innovation Must Be Guided By EAs

    March 30, 2010 | Henry Peyret

    Forrester predicts that the latest cycle of technology innovation, "Smart Computing," will reshape the technology market through 2017. Smart Computing — which involves a blend of smart devices,...

  • Report Across All Vertical Industry Groups, The Majority Of SOA Users Are Expanding Its Use

    SOA Satisfaction Is High; Usage Patterns Vary By Industry
    May 28, 2009 | Randy Heffner

    Across Forrester's seven vertical industry groups, service-oriented architecture (SOA) penetration ranges from 75% among utilities and telecom enterprises to 49% for public sector enterprises....

  • Report Using BPM To Support Innovation

    Exploring The Benefits Of BPM
    July 7, 2008 | Ken Vollmer

    BPM solutions can provide the foundation for many types of innovation, and architects' awareness of how other firms are using these tools can provide a catalyst for joint business/IT brainstorming...

  • Report Case Study: Qwest Uses Process Simulation To Move At The Speed Of Business Change

    April 23, 2008 | Colin Teubner

    Qwest, a telecommunications company located in North America, provides voice, video, and data services to residential, SMB, and enterprise-level customers. Its provisioning operations were...

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