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The Retail E-Commerce Playbook For 2021

The Art And Science Of Retail eCommerce

Retail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they're not missing either opportunities for direct online sales or ways that...

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  • Report Case Study: BI-LO Directly Links EA Goals To Business Strategy

    June 24, 2010 | Gene Leganza

    For an EA team that succeeded in significantly reducing costs by virtualizing infrastructure technology, success is a two-edged sword: It boosts the credibility of the EA team but links architects...

  • Report The Best And Worst Of Site Search 2010

    January 26, 2010 | Leslie Owens

    Forrester reviewed the search functionality on the corporate Web sites of the top 50 US companies according to revenue. Almost all of the search engines executed queries very quickly, but the...

  • Report Across All Vertical Industry Groups, The Majority Of SOA Users Are Expanding Its Use

    SOA Satisfaction Is High; Usage Patterns Vary By Industry
    May 28, 2009 | Randy Heffner

    Across Forrester's seven vertical industry groups, service-oriented architecture (SOA) penetration ranges from 75% among utilities and telecom enterprises to 49% for public sector enterprises....

  • Report SOA Adoption: Strong Similarities Across Verticals

    SOA Penetration Rates Are Similar; The Differences Are In The Focus Of SOA Use
    June 16, 2008 | Randy Heffner

    Across industry verticals, the rates of service-oriented architecture (SOA) adoption among enterprises are more similar than they are different. Broad-based use of and plans for SOA indicate that...