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Charts & Figures
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The Past Four Years Have Seen A Number Of Colocation Mergers
January 20, 2021
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Report Data Center And Colocation Market Trends, 2021
January 20, 2021 | Abhijit SunilThe colocation and data center industry has been undergoing rapid shifts in both the vendor landscape and the ways that customers consume services. This report identifies five major themes we'll...
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Report Identify And Estimate The Costs Of Downtime On Your Business
Don't Rely On Industry Averages -- Determine Your Own
January 13, 2021 | Naveen ChhabraResilient tech infrastructure is critical for business success, and downtimes cost dearly. Infrastructure and operations (I&O) pros leading their firms’ IT disaster recovery (DR) program must...
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Webinar IoT Predictions 2021
Enterprises and consumers continue to drive demand for new internet of things (IoT) solutions and services across verticals and geographies. Join us to hear Forrester IoT analysts reflect on 2020...
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Report Deliver Better IT Assurance With Modern Technology Operations
Executive Overview: The Modern Technology Operations Playbook
By adapting processes, technologies, organizational structures, and governance, infrastructure and operations (I&O) pros can harness modern technology operations (MTO) practices to better address...
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Playbook The Employee Experience Playbook For 2021
Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm
The time has come for businesses to retire ineffective employee experience (EX) practices and develop EX programs that attract, retain, and cultivate the modern worker. This playbook helps...
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Report Overcome Change Management Paralysis
The Basics Still Apply, But You Don't Need A CAB
December 24, 2020 | Charles BetzInfrastructure and operations (I&O) professionals are questioning the relationship between traditional change management and new practices such as agile and DevOps. The change management process...
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Report Understanding The Cloud Service Provider Landscape
Landscape: The Cloud Computing Playbook
With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning...
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Report Harness ChatOps To Empower Remote Collaboration
ChatOps: The Accidental Standard
With the shift to remote work and its ever-increasing complexity, teams are struggling to find ways to make collaboration easier and automate more. ChatOps is an important capability, enabling...
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Playbook The Modern Technology Operations Playbook For 2021
Deliver Better IT Assurance With Modern Technology Operations
By adapting processes, technologies, organizational structures, and governance, infrastructure and operations (I&O) pros can harness modern technology operations (MTO) practices to better address...
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Report The Forrester Tech Tide™: Cloud Governance And Enablement Technologies, Q4 2020
Fourteen Technologies That Underpin Cloud Governance And Enablement
Cloud governance is critical to firms' ability to drive growth, accelerate innovation, and provide flexibility at scale. To accelerate their performance in cloud, companies are evaluating and...
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Report IoT Transforms Supply Chain Management
Assess Opportunities To Enhance Your Supply Chain Processes Using IoT Solutions
Across verticals, enterprises use a variety of internet-of-things (IoT)-enabled processes to transform their end-to-end supply chain operations. This report identifies areas where IoT solutions...
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Report Reshape Your Application Support For Digital Operations
Application Maintenance Is Everyone's Problem
December 10, 2020 | Charles BetzDigital transformation and DevOps are challenging the traditional application support (AS) function within the infrastructure and operations (I&O) organization. In this report, we give I&O leaders...
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Webinar Digital Experience Is Part Of Your Job
December 10, 2020 | Rich LaneDigital experience monitoring (DEM) is key to understanding how digital users are interacting with your services. Business users own the digital experience (DX) strategy, but they're beholden to...
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Webinar Edge Computing Predictions 2021
December 9, 2020 | Abhijit SunilEdge is among the most important and disruptive technology trends going into 2021. And it will influence — or be influenced by — trends in 5G, data consumption, internet of things...
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Webinar Cloud Computing Predictions 2021
December 8, 2020 | Dave Bartoletti, Jeffrey HammondAs 2020 comes to a close, it is once again time to talk predictions for the upcoming year. This past year, the global pandemic reinforced the tremendous value and necessity of cloud computing...
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Report Cloud Powers The Adaptive Enterprise
Vision: The Cloud Computing Playbook
November 30, 2020 | Dave BartolettiCloud is no longer tactical but rather a strategic enabler of connected platform economies. Infrastructure and operations (I&O) leaders must orchestrate cloud ecosystems that link employees,...
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Webinar Rethink The Smart Office For 2021
Despite the move to remote working in 2020, organizations are starting to plan for the return to work in 2021. As we head into the end of 2020, companies are reexamining the technologies,...
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Report Now Tech: Cloud Cost Management And Optimization, Q4 2020
Forrester's Overview Of 18 CCMO Providers
November 10, 2020 | Tracy WooYou can use cloud cost management and optimization (CCMO) offerings to visualize your cloud costs, optimize resource usage, and better budget and forecast future spend. But to realize these...
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Webinar Enabling The Next-Gen Workforce
October 27, 2020 | Andrew HewittMillennials and Gen Z are a hot topic of discussion among today’s business leaders. But is a focus on age the right way to think about employee enablement and engagement? Early research casts...
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Playbook The Cloud Computing Playbook For 2021
Cloud Services Accelerate Your Pursuit Of Customer Obsession
Confusing cloud definitions and erroneously identified "cloud" solutions impede cloud from becoming a staple in your customer-centric technology portfolio. Forrester offers its cloud computing...
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Webinar Your Guide To The Enterprise Container Platforms Market
Using The Forrester Wave™
October 19, 2020 | Dave Bartoletti, Charlie DaiCloud-native technologies are exploding in popularity because they help companies build powerful new apps faster and modernize legacy apps everywhere, from the data center to the cloud to the...
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Report Service Desk 2020: It's All About Employee Experience
Reliable, Accessible Services Fuel Innovation And Satisfaction
Although new technologies emerge every day, employees can't do their best work because they can't find the services they need, and when they do, bureaucracy causes unacceptable delays. In an era of...
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Report Gauge Your Modern Technology Operations Maturity
Assessment: The Modern Technology Operations Playbook
Today's customers and employees demand great experiences — fast. To satisfy them, infrastructure and operations (I&O) leaders and teams must ensure that they can continuously deliver on both...
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Report Build Your Operations Organization With Product Team Principles
People: The Modern Technology Operations Playbook
Cloud, Agile, DevOps, and increasing attention to employee experience (EX) are challenging traditional infrastructure and operations (I&O) operating models worldwide. Team silos of technical...
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Webinar Base Your DevOps Toolchain On One Of These CDRA Platforms
Using The Forrester Wave™
September 9, 2020 | Charles BetzDevOps has gone from “crazy idea” to “how the world delivers software” over the past 10 years. Continuous delivery and release automation (CDRA) platforms continue to evolve...
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