Added | Undo
Sorry — your search returned 0 results, so we expanded the date range to "All".
- Relevance
- Date
Featured content
FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
-
The Engagement Platform Is The Foundation Of The BT Agenda
February 27, 2016
-
CEA's Corporate App Store Drives Enterprise Mobility
February 27, 2016
-
Search Results
-
Report Brief: Retailers Must Embrace In-Store Technologies To Differentiate
Smart Chinese Retailers Leverage In-Store Technologies To Achieve Operational Excellence And Then Drive The Customer Experience
July 15, 2016 | Frank LiuThe rising expectations and digital behaviors of empowered shoppers in China are compelling retailers to improve their in-store customer experience to boost loyalty and drive business growth....
-
Report Improve The Customer Experience With Engagement Platform Technologies
February 27, 2016 | Frank LiuChinese consumers have high expectations when it comes to using mobile devices to interact with businesses; companies that fail to live up to these expectations risk losing them to competitors....
-
Report Embrace Business Technologies To Build Your Digital Business
Top Business Technologies To Keep I&O Pros Relevant In China
July 8, 2015 | Frank LiuEverything and everyone in China is going digital: customers, channels, and competitors. Infrastructure and operations (I&O) professionals must respond by crafting a business technology (BT) agenda...