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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Key Elements Of The Technology Business Case
November 15, 2019
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Many Roles Contribute To The Business Case
November 15, 2019
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Typical CRM Technology Cost Reduction Benefits
November 15, 2019
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Report Digital Operations Platforms: The Core Of Your Future Fit Tech Strategy
Executive Overview: The Digital Operations Platforms Playbook
January 6, 2021 | Liz HerbertEnterprises cannot achieve great customer success, digital disruption, and long-term growth and profitability without the right approach to core enterprise applications. To thrive, application...
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Report Quantify The Business Value Of CRM
Business Case: The CRM Playbook
November 15, 2019 | Kate LeggettCRM initiatives must not only be technically sound but must also answer the question, "What will we get for our money?" This report describes how application development and delivery (AD&D)...
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