Skip to main content
2 results in Everything
 
Sort by:
Refine
  • Omnichannel Customer Experience
  • Europe
  • Fintech
  • Customer-obsessed operating model

Featured content

ForresterNow

FORRESTERNOW

As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

Search Results

  • Report New Tech: Digital Insurance Platform Providers, Q2 2021

    Forrester's Landscape Overview Of 25 Vendors
    June 28, 2021 | Jeffery Williams

    Insurers face increasing competition from within the sector and beyond as companies leverage technology to meet consumers' preferences for digital experiences. To maintain an edge, insurance...

  • Forum CX Europe 2019

    Change The Game: Leading Radical CX Innovation
    November 14, 2019 | Joana de Quintanilha

    First, the good news. Customer experience (CX) leaders have successfully elevated and transformed the practice of CX over the past decade. We’ve become more professional, more analytical, and...

Content Type

Apply

Filters

Region