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  • Report Case Study: Seattle Children's Hospital Adopts A Healthy Approach To Data And Analytics

    The CDO Analytics Team Drives Better Patient Health And Business Results With Insights Services
    August 22, 2016 | Jennifer Belissent, PhD

    Healthcare organizations face a daunting task of improving patient experience, reducing per capita costs and improving health outcomes with efficient and scalable yet personalized services. In...

  • Report Perishable Insights — Stop Wasting Money On Unactionable Analytics

    Use Forrester's Perishable Insights Framework To Prevent Fresh Data From Going Stale
    August 11, 2016 | Mike Gualtieri, Rowan Curran

    Insights derived from data and analytics have a shelf life. Some are as fleetingly fragile as avocados, some as timeless as Twinkies. To maximize value from data and analytics, enterprises must...

  • Report Forrester Research World Business Intelligence And Analytics Software Forecast, 2015 To 2020 (Global)

    ForecastView Spreadsheet
    December 29, 2015 | Jennifer Adams

    Business intelligence (BI) and analytics software extracts important information from raw data to reveal insights and help businesses make faster and more accurate decisions. We expect the BI and...

  • Report TechRadar™: Business Intelligence, Q1 2015

    February 23, 2015 | Holger Kisker, Ph.D.

    For a number of years now, business intelligence (BI) has remained the No. 1 software application category in companies' implementation project plans. Increasing market volatility and empowered...

  • Report Brief: Drive Digital Service Transparency And Efficiency With Data And Analytics

    The US Digital Services Playbook Series
    January 8, 2015 | Jennifer Belissent, PhD, Nigel Fenwick

    In August 2014, the White House announced the creation of the US Digital Service, which promptly released a US Digital Services Playbook. This playbook, which spans the fields of customer...

  • Report The State Of Customer Analytics: Majority Of Firms Lack Sophistication

    December 5, 2014 | Jason McNellis

    To assess the current state of analytics adoption, including goals, challenges, and analytics sophistication, Forrester and Burtch Works fielded an online survey to 170 customer analytics and...

  • Report Google Flu Trends — A Big Data Fail? Not Exactly

    Learn Big Data Lessons From Google
    June 20, 2014 | Brian Hopkins

    In 2008, Google developed a big data predictive model using Internet search terms that it claimed could track the spread of the flu faster and with greater accuracy than the Center for Disease...

  • Report Q&A: How To Energize Your Enterprise BI Platform With Integrated Predictive R Models

    May 29, 2014 | Boris Evelson

    The business intelligence (BI) market is slowly but surely broadening and extending its reach into new areas beyond basic reporting, analytics, and dashboards. Data exploration, text, geospatial,...

  • Report Case Study: Maple Leaf Foods Relies On SAP HANA To Enable Faster Business Analytics

    October 28, 2013 | Noel Yuhanna

    With in-memory technologies gaining maturity, application development and delivery professionals should consider making it part of their data management platform to support faster analytics,...

  • Report A Mixed Outlook For The Global Tech Market In 2013 And 2014

    The US Market And Software Buying Will Be The Drivers Of 2.3% Growth This Year And 5.4% Growth Next Year
    July 12, 2013 | Andrew Bartels

    CIOs in different regions of the world will generally match changes in their budgets to local economic conditions; their purchases of IT goods and services in 2013 and 2014 will grow, stay flat, or...

  • Report Six Business Technology Trends That Will Propel Your Firm In 2013

    From Technology Foundations To Business Outcomes
    March 19, 2013 | Christopher Mines

    Forrester sees six important trends unfolding in business technology (BT), where information technology will most directly and visibly affect business outcomes. Not having an initiative or effort...

  • Report The Future Of Customer Data Management

    Live Or Die By Your Customer Data Management Strategy
    March 6, 2013 | Noel Yuhanna, Mike Gualtieri

    Customer data is the lifeblood of the contemporary enterprise. It's used in virtually every function of the business, including product research, design, and development; advertising and marketing...

  • Report New Dynamics Shape IT Services Spending

    Changes Will Accelerate Over The Next 24 Months
    February 25, 2013 | Pascal Matzke, John McCarthy

    The IT services industry is in the middle of a fundamental transformation of who it sells to, what services it sells, and how it delivers those services. Upstart vendors specializing in new...

  • Report Open Data Changes The Business Of Government

    Open Data Pioneers Offer Lessons For Launching Initiatives
    February 1, 2013 | Jennifer Belissent, PhD

    Data has become quite the buzzword lately, with everyone looking to mine their big data for customer insights, operational efficiencies, and business performance improvement. Governments are no...

  • Report Forrsights: Winning Software Strategies

    Unveiling The Software Strategies Of Top-Performing Companies
    December 18, 2012 | Holger Kisker, Ph.D.

    During November 2011 and December 2011, Forrester surveyed 2,438 software decision-makers across Canada, France, Germany, the UK, and the US to determine their spending priorities around software....

  • Report Smart Computing Connects CIOs With The Business

    Sensors, Machine-To-Machine, Analytics, And Collaboration Help CIOs Solve Business Problems
    March 28, 2012 | Andrew Bartels

    It is no surprise that CIOs have shown keen interest in cloud computing, since its variations can help reduce IT's capital and operating costs and speed up delivery of projects. But many CIOs are...

  • Report Understanding The Business Intelligence Growth Opportunity

    Advanced Analytics And Cloud Drive Future Growth
    September 20, 2011 | Holger Kisker, Ph.D.

    2011 and beyond will be the era of business intelligence (BI) innovation and growth. No other software segment enjoys the same positive market dynamics of advancing technologies, business...

  • Report It's The Dawning Of The Age Of BI DBMS

    Complement Your RDBMS-Based BI With More Agile DBMS Technologies
    May 27, 2011 | Boris Evelson

    We know how to address the key business intelligence (BI) challenges of the past 20 years, such as stability, robustness, and rich functionality. Agility and flexibility challenges now represent...

  • Report Five Prevailing Trends In ERP

    May 18, 2011 | China Martens

    From: Forrsights Software Survey, Q4 2010; Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2010; Enterprise And SMB Software Survey, North America and...

  • Report The Top 10 Business, Process, And Technology Trends Impacting Business Process Pros In 2011

    April 12, 2011 | Connie Moore, Rob Karel

    Business process (BP) professionals live at the crossroads of business and technology, providing business process management (BPM) insights to technologists and process technology insights to...

  • Report Another Year Of Outperformance For The Tech Industry

    Forrester's 2011 Tech Industry Predictions
    January 31, 2011 | Christopher Mines

    In this report, we highlight macro trends and specific predictions that indicate the directions of growth and disruption for the technology industry in 2011.

  • Report The State Of Business Intelligence Software And Emerging Trends: 2010

    BI Vendors Need To Stay On Top Of Technology Innovation And Business Evolution
    May 10, 2010 | Holger Kisker, Ph.D.

    While the whole IT market is facing challenging economic times, the global software market declined by 8% in 2009 compared with the previous year. Business intelligence (BI) software, which can...

  • Report Smart Computing Innovation Must Be Guided By EAs

    March 30, 2010 | Henry Peyret

    Forrester predicts that the latest cycle of technology innovation, "Smart Computing," will reshape the technology market through 2017. Smart Computing — which involves a blend of smart devices,...

  • Report The Arrival Of Smart Computing Reinforces The Need For Dynamic Business Applications

    Smart Computing Drives The New Era Of IT Growth
    February 18, 2010 | Mike Gilpin

    Since the 1950s, the US has seen three cycles of technology investment growth and refinement. In 2008, the US entered its fourth such cycle, which Forrester is labeling "Smart Computing." Smart...

  • Report The Next Wave Of IT Investment Is Smart Computing

    Smart Computing Drives The New Era Of IT Growth
    January 5, 2010 | Simon Yates

    Like the mainframe, personal, and network computing eras that have gone before it, "Smart Computing" will usher in a new era of technology innovation and growth. But, says Andrew Bartels, it will...

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