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• Report Now Tech: Cross-Channel Campaign Management, Q1 2021

  Forrester's Overview Of 42 Cross-Channel Campaign Management Providers

  February 22, 2021 | Rusty Warner

  You can use cross-channel campaign management (CCCM) solutions to better understand your customers, orchestrate digital and offline customer experiences, and propel your brand strategy from...

• Report Now Tech: Data Governance Solutions, Q1 2021

  Forrester's Overview Of 23 Data Governance Solution Providers

  February 8, 2021 | Jennifer Belissent, PhD

  You can use data governance solutions to improve trust through consistent data definitions and quality requirements; ensure data security, regulatory compliance, and ethical use; and ultimately...

• Report Now Tech: Cross-Channel Campaign Management In Asia Pacific, Q1 2021

  Forrester's Overview Of 27 Cross-Channel Campaign Management Providers

  February 4, 2021 | Xiaofeng Wang

  B2C marketers can use cross-channel campaign management (CCCM) offerings to better understand customers, orchestrate outbound interactions across touchpoints, and deliver contextually relevant...

• Report Now Tech: Product Lifecycle Management For Discrete Manufacturers, Q1 2021

  Forrester's Overview Of 16 Product Lifecycle Management Solution Providers

  February 2, 2021 | George Lawrie

  You can use product lifecycle management (PLM) for discrete manufacturing to boost collaborative innovation, reduce time-to-market for successful products and services, and enable the digital...

• Report Now Tech: Knowledge Management Solutions For Customer Service, Q3 2020

  Forrester's Overview Of 22 Knowledge Management Providers

  July 23, 2020 | Kate Leggett

  You can use knowledge management (KM) solutions to empower customers and front-office workers with curated answers to common questions, drive customer satisfaction, and create lasting customer...

• Report Now Tech: Contract Lifecycle Management Software, Q3 2020

  Forrester's Overview Of 39 CLM Vendors

  July 22, 2020 | Andrew Bartels

  Companies use contract lifecycle management (CLM) software to consolidate and understand existing contracts, create and negotiate new contracts, and link contracts to other related applications....

• Report Now Tech: Cloud Data Warehouse, Q2 2020

  Forrester's Overview Of 14 Cloud Data Warehouse Providers

  July 1, 2020 | Noel Yuhanna

  You can use cloud data warehouse (CDW) to build data warehouses more quickly, support new business use cases, and lower infrastructure, software, and administration costs. But to realize these...

• Report Now Tech: Oracle Apps Implementation Services Providers, Q2 2020

  Forrester's Overview Of 28 Oracle Services Providers

  July 1, 2020 | Amanda LeClair, Liz Herbert

  Oracle customers can leverage apps implementation services providers to accelerate their shift to the cloud, foster innovation, and help with business disruption and change during these...

• Report Now Tech: Data Virtualization, Q2 2020

  Forrester's Overview Of 15 Data Virtualization Providers

  June 29, 2020 | Noel Yuhanna

  You can use data virtualization to deliver integrated and real-time data to support various business needs, create a self-service data platform for business users, and secure sensitive data by...

• Report Now Tech: Supplier Risk And Performance Management (SRPM), Q2 2020

  Forrester's Overview Of 23 SRPM Providers

  June 29, 2020 | Duncan Jones

  Sourcing professionals use SRPM to ensure ethical, sustainable sourcing, accelerate innovation via streamlined risk-tolerant sourcing, and raise value by improving supplier experience and rewarding...

• Report Now Tech: Enterprise Container Platforms, Q2 2020

  Forrester's Overview Of 24 Enterprise Container Platform Providers

  June 25, 2020 | Dave Bartoletti, Charlie Dai

  You can use enterprise container platforms (ECPs) to speed up software development, simplify container infrastructure management, and automate container deployment, scaling, monitoring, and...

• Report Now Tech: Mobile Engagement Automation, Q2 2020

  Forrester's Overview Of 25 Mobile Engagement Automation Providers

  May 21, 2020 | Stephanie Liu, Joe Stanhope

  You can use mobile engagement automation (MEA) to identify the right moments to engage with customers, send contextually relevant messages, and engage with customers across the entire customer...

• Report Now Tech: SaaS Marketplaces, Q2 2020

  Forrester's Overview Of 12 SaaS Marketplace Providers

  May 5, 2020 | Liz Herbert

  You can use software-as-a-service (SaaS) marketplaces to streamline SaaS buying, simplify contracting and vendor management, and reduce risk by doing pre-vetting of solutions. But to realize these...

• Report Now Tech: Enterprise Data Fabric, Q2 2020

  Forrester's Overview Of 20 Enterprise Data Fabric Providers

  April 16, 2020 | Noel Yuhanna

  You can use enterprise data fabric to deliver integrated, trusted, and real-time data across the organization and accelerate business use cases. But to realize these benefits, you'll first have to...

• Report Now Tech: Digital Operations Platforms, Q1 2020

  Tools And Technology: The Digital Operations Platforms Playbook

  March 12, 2020 | Liz Herbert

  You can use digital operations platforms (DOPs) to adapt production and supply chains to meet customer expectations; account, bill, and measure the success of new pricing models and ventures; and...

• Report Now Tech: Public Cloud Development Platforms, Q1 2020

  Forrester's Overview Of 16 Public Cloud Development Platform Providers

  March 4, 2020 | Dave Bartoletti, John Rymer

  Application development and delivery (AD&D) pros can use public cloud development platforms to quickly develop and deliver applications to support business innovations and operations automation,...

• Report Now Tech: Agile Content Management Systems, Q1 2020

  Forrester's Overview Of 30 Agile CMS Providers

  February 27, 2020 | Nick Barber, Mark Grannan

  You can embrace Agile content management systems (CMSes) to drive content reuse, create content faster, make your practitioners happier, and ultimately, deliver more personalized experiences. But...

• Report Now Tech: AI Infrastructure, Q1 2020

  Forrester's Overview Of 31 AI Infrastructure Providers

  February 7, 2020 | Mike Gualtieri

  You can use AI infrastructure to make AI development teams more productive, operationalize AI for real business value, and leverage fast-evolving AI technologies. But to realize these benefits,...

• Report Now Tech: B2C Commerce Suites, Q1 2020

  Forrester's Overview Of 17 B2C Commerce Suite Providers

  February 6, 2020 | Emily Pfeiffer

  You can use B2C commerce suites to increase revenue, improve efficiency, and unite business functions. But to realize these benefits, you'll first have to select from a diverse set of vendors that...

• Report Now Tech: B2B Commerce Suites, Q1 2020

  Tools And Technology: The B2B eCommerce Playbook

  February 6, 2020 | Joe Cicman

  You can use B2B commerce suites to digitize buying and selling processes, provide convenient engagement for customers, and uncover valuable customer insights to personalize the buying experience....

• Report Now Tech: Graph Data Platforms, Q1 2020

  Forrester's Overview Of 14 Graph Data Platform Providers

  February 3, 2020 | Noel Yuhanna

  You can use graph data platforms to become significantly more productive, deliver accurate customer recommendations, and quickly make connections to related data. But to realize these benefits,...

• Report Now Tech: Email Marketing Vendors, Q1 2020

  Forrester's Overview Of 34 Email Marketing Providers

  January 22, 2020 | Shar VanBoskirk

  You can use email marketing to create better brand experiences, establish customer relationships, and experiment. But to realize these benefits, you'll first have to select from a diverse set of...

• Report Now Tech: Digital Banking Platforms, Q4 2019

  Forrester's Overview Of 35 Digital Banking Platforms

  December 26, 2019 | Jost Hoppermann

  You can use digital banking platforms to improve customer service and account opening; reduce time-to-market of new products and services and downtimes; and enable great business agility. But to...

• Report Now Tech: Retail Planning, Q4 2019

  Forrester's Overview Of 25 Retail Planning Providers

  December 24, 2019 | George Lawrie

  You can use retail planning solutions to optimize assortments for each market segment and store cluster by segmenting markets and clustering stores with similar patterns of trade; to forecast and...

• Report Now Tech: Data Management For Analytics, Q4 2019

  Forrester's Overview Of 25 Data Management For Analytics Providers

  December 23, 2019 | Noel Yuhanna

  You can use data management for analytics to automate data ingestion, integration, and transformation for analytics; become more productive; and accelerate new and emerging business insights. But...