Featured content
FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
Search Results
-
Report Now Tech: Predictive Analytics And Machine Learning In China, Q3 2020
Forrester's Overview Of 35 PAML Providers
You can use predictive analytics and machine learning (PAML) solutions in China to automate machine learning model development, free data scientists from tedious tasks, and ensure model...
-
Report The Forrester Wave™: AI-Based Text Analytics Platforms (Document Focused), Q2 2020
The Nine Providers That Matter Most And How They Stack Up
June 17, 2020 | Boris EvelsonIn our 26-criterion evaluation of document-focused AI-based text analytics platforms, we identified the nine most significant ones — AntWorks, EPAM, Expert System, Google, IBM, Micro Focus,...
-
Report The Forrester Wave™: AI-Based Text Analytics Platforms (People Focused), Q2 2020
The Eight Providers That Matter Most And How They Stack Up
June 17, 2020 | Boris EvelsonIn our 27-criterion evaluation of people-focused AI-based text analytics platforms, we identified the eight most significant ones — Clarabridge, EPAM, Expert System, Google, IBM, Micro Focus,...
-
Report Now Tech: Predictive Analytics And Machine Learning, Q2 2020
Forrester's Overview Of 37 PAML Providers
Predictive analytics and machine learning (PAML) solutions deliver enterprise-grade tools for analyzing data, building predictive models, and deploying AI/ML solutions that drive business outcomes....
-
Report Now Tech: Agile Content Management Systems, Q1 2020
Forrester's Overview Of 30 Agile CMS Providers
February 27, 2020 | Nick Barber, Mark GrannanYou can embrace Agile content management systems (CMSes) to drive content reuse, create content faster, make your practitioners happier, and ultimately, deliver more personalized experiences. But...
-
Report Now Tech: Intranet Platforms, Q1 2020
Forrester's Overview Of 21 Intranet Platform Providers
February 19, 2020 | Cheryl McKinnonYou can use intranet platforms to provide targeted and timely internal communications, curate content and make it more findable, and facilitate idea exchange and the harnessing of insights for...
-
Report Now Tech: Enterprise Detection And Response, Q1 2020
Forrester's Overview Of 29 Enterprise Detection And Response Providers
February 5, 2020 | Josh ZelonisYou can use enterprise detection and response (EDR) offerings to improve detection, investigate alerts, and provide remote remediation of compromised systems. But to realize these benefits, you'll...
-
Report Now Tech: AI-Based Text Analytics Platforms, Q1 2020
Forrester's Overview Of 30 AI-Based Text Analytics Platforms Providers
February 3, 2020 | Boris EvelsonYou can use AI-based text analytics platforms to improve customer acquisition, service, and retention; manage governance and risk; and gain efficiencies with robotic process automation (RPA). But...
-
Report The Forrester Tech Tide™: Data Management, Q1 2020
Intermediate Level: Data Practices For Insights-Driven Businesses
January 23, 2020 | Noel YuhannaData management is increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in data management, companies are evaluating and adopting a...
-
Report Applying The Forrester Wave™: Enterprise BI Platforms, Q3 2019
Extend Your Investment In An Enterprise BI Platform Beyond Just BI
December 3, 2019 | Boris Evelson, John RymerIn July 2019, we published two Forrester Wave™ evaluations on enterprise business intelligence (BI) platforms — client-managed and vendor-managed. We used 19 criteria to evaluate 20 vendors across...
-
Report The Forrester Wave™: Digital Asset Management For Customer Experience, Q4 2019
The 14 Providers That Matter Most And How They Stack Up
November 20, 2019 | Nick BarberIn our 28-criterion evaluation of digital asset management (DAM) for customer experience providers, we identified the 14 most significant ones — Adobe, Aprimo, BrandMaker, Bynder, Canto, CELUM,...
-
Report The Forrester Wave™: Enterprise BI Platforms (Client-Managed), Q3 2019
The 13 Providers That Matter Most And How They Stack Up
July 29, 2019 | Boris EvelsonIn our 19-criterion evaluation of client-managed enterprise business intelligence (BI) platform providers, we identified the 13 most significant ones — Birst, IBM, Information Builders, Microsoft,...
-
Report The Forrester Wave™: ECM Content Platforms, Q3 2019
The 14 Providers That Matter Most And How They Stack Up
July 24, 2019 | Cheryl McKinnonIn our 26-criterion evaluation of enterprise content management (ECM) content platform providers, we identified the 14 most significant ones — Alfresco Software, Box, GRM Information Management,...
-
Report The Forrester New Wave™: Cloud Content Platforms — Multitenant SaaS, Q3 2019
The 13 Providers That Matter Most And How They Stack Up
July 18, 2019 | Cheryl McKinnonIn Forrester's evaluation of the emerging market for multitenant cloud content platforms, we identified the 13 most significant providers in the category — AODocs, Box, Citrix, Dropbox, Egnyte,...
-
Report The Forrester Wave™: Digital Experience Platforms, Q3 2019
The 10 Providers That Matter Most And How They Stack Up
July 8, 2019 | Mark Grannan, Ted SchadlerIn our 33-criterion evaluation of digital experience (DX) platform providers, we identified the 10 most significant ones — Acquia, Adobe, BloomReach, Episerver, Liferay, OpenText, Oracle,...
-
Report Now Tech: Digital Experience Platforms, Q3 2019
Tools And Technology: The Digital Experience Delivery Playbook
July 5, 2019 | Mark GrannanYou can use digital experience (DX) platforms to create coherent customer experiences, enable digital operations agility and velocity on modern infrastructure, and fuel insights-led optimization...
-
Report The Forrester Wave™: Software For Digital Process Automation For Deep Deployments, Q2 2019
The 10 Providers That Matter Most And How They Stack Up
June 19, 2019 | Rob KoplowitzIn our 27-criteria evaluation of software for digital process automation for deep (DPA deep) deployments providers, we identified the 10 most significant ones — Appian, AuraPortal, Bizagi,...
-
Report The Forrester Wave™: Identity-As-A-Service (IDaaS) For Enterprise, Q2 2019
The 10 Providers That Matter Most And How They Stack Up
In our 37-criterion evaluation of providers of identity-as-a-service (IDaaS) for enterprise, we identified the 10 most significant ones — Google, IBM, Idaptive, Microsoft, Okta, OneLogin, OpenText,...
-
Webinar Upgrade Your Enterprise Business Intelligence To Systems Of Insight With The Latest Technologies And Best Practices
March 12, 2019 | Boris EvelsonMost modern enterprises are data-driven — they get signals derived from data. The next generation of maturity — insights-driven business — requires that enterprises also turn...
-
Report Now Tech: Digital Asset Management For Customer Experience, Q1 2019
Forrester's Overview Of 33 Digital Asset Management Providers
March 11, 2019 | Nick BarberYou can use digital asset management (DAM) to reduce content recreation costs, increase operational efficiency, and improve rights management and compliance. But to realize these benefits, you'll...
Content Type
ApplyFilters
Primary Role
- Application Development & Delivery (58)
- Enterprise Architecture (43)
- Security & Risk (9)
- CIO (6)
Topics
- Enterprise Content Management (ECM) (60)
- Data Management (37)
- Artificial Intelligence (AI) (29)
- Packaged Solutions (27)
- Business Intelligence (21)
- Digital Customer Experience (14)
- Customer Intelligence (10)
- Architecture & Technology Strategy (9)
- Identity & Access Management (IAM) (9)
- Information Security (9)
- User Experience (9)
- Business & IT Alignment (8)
- Customer Relationship Management (CRM) (6)
- Data & Information Protection (6)
- Employee Experience (6)
- Enterprise Collaboration (6)
- Security Operations & Program Governance (6)
- Application Development Processes & Tools (5)
- Business Process Management (BPM) (4)
- Customer Experience Management (4)
- Enterprise Architecture Domains & Practices (4)
- Marketing Automation (4)
- Application Security (3)
- Mobile Application Development (3)
- Cloud Computing (1)
Methodology
- Forrester Wave (35)
- Now Tech (35)
- Forrester Tech Tide (22)
- Forrester New Wave (17)
Region
- Asia Pacific (6)
Analyst
- Cheryl McKinnon (27)
- Noel Yuhanna (22)
- Boris Evelson (20)
- Nick Barber (11)
- Rob Koplowitz (4)
- Andras Cser (1)
- Charlie Dai (1)
- Danny Mu (1)
- Kjell Carlsson, PhD (1)
- Merritt Maxim (1)
- Mike Gualtieri (1)
- Ted Schadler (1)