Search Results

• Forum CX EMEA

  Forum for CX and Marketing Leaders

  September 30, 2021 | London & Live Virtual Experience | Martin Gill, Karine Cardona-Smits, Thomas Husson

  CX EMEA is a must-attend conference for customer experience and marketing leaders who are looking to become smarter about their customers with connected intelligence while also being respectful of...

• Forum B2B Summit EMEA

  Summit for B2B Marketing, Sales, and Product Leaders

  September 28, 2021 | London & Live Virtual Experience | Isabel Montesdeoca, Meta Karagianni, Phil Harrell

  B2B Summit EMEA is the only event that leverages the insights, analysis, and experience of the brightest B2B marketing, sales, and product leaders across EMEA. Top analysts, inspirational thinkers,...

• Forum B2B Summit APAC

  Summit for B2B Marketing, Sales, and Product Leaders

  September 14, 2021 | Singapore & Live Virtual Experience | Steve Silver, Meta Karagianni, Mavis Liew

  B2B Summit Asia Pacific is the only event that leverages the insights, analysis, and experience of the brightest B2B marketing, sales, and product leaders in the region. Top analysts, inspirational...

• Webinar Banking And Wealth Management Firms: Design And Build Shared Finance Products To Drive Growth

  Thursday, June 10, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Peter Wannemacher, Nicole Murgia

  Shared finance — which Forrester defines as any situation in which a person acts as an observer of, partner in, or proxy for another person's finances — is both a latent demand and a...

• Forum CX North America

  Connected Experience

  June 7, 2021 | Live Virtual Experience | Melissa Parrish, Harley Manning, Srividya Sridharan

  Inform. Integrate. Grow. CX is a fundamental principle of any successful business, but simply creating a good customer experience program within your business is no guarantee of success. Great CX...

• Webinar Demystifying Payment Tokens

  Tuesday, May 25, 2021, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Jacob Morgan, Lily Varon

  There are new payment token types and use cases that merchants must understand if they are to modernize their payments acceptance strategies in line with customer expectations — and do so...

• Webinar Is This The Year Of The Retailer App?

  Lessons From The Forrester Digital Experience Review™

  Thursday, May 20, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Scott Compton, Angelina Gennis

  The 2021 Digital Experience Review™ of US mobile retail apps outlines the best practices for a range of mobile experiences, from shopping features and functionality to list-building and...

• Webinar How To Adapt To The Future Of Commerce Technology While It’s On FIRE

  Wednesday, May 19, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Emily Pfeiffer

  Commerce tech began as a single “continent” — a Pangea — as the original e-commerce platform. This landscape is now a completely different world, with divergent strategies...

• Webinar Platforms And Partners Are The Foundation Of Future-Fit Technology Sourcing Strategies

  Wednesday, May 19, 2021, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Duncan Jones

  This webinar helps tech leaders create a modern sourcing strategy to better harness innovation from cloud, software, and service providers. It explains why and how tech leaders should move beyond...

• Webinar Improve Agility And Business Innovation With Event-Driven Architecture

  Tuesday, May 18, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | David Mooter

  Event-driven architecture (EDA) has emerged as a key for modernizing applications. It also has a strategic role to play in your IT strategy. Watch this webinar to learn six ways EDA can advance...

• Webinar How To Manage The Human Risk In Cybersecurity: Move From Awareness To Behavior Change

  Monday, May 17, 2021, 1:00 p.m.-1:40 p.m. Eastern time (18:00-18:40 GMT) | Jinan Budge

  Join this webinar to learn about the four-step plan CISOs should follow to manage the human risk in cybersecurity. These steps provide design principles for creating transformational security...

• Webinar Breaking Down The Forrester Wave™: Loyalty Solutions, Q2 2021

  Monday, May 17, 2021, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Mary Pilecki

  Brands’ use of loyalty programs changed in 2020 in step with the COVID-19 pandemic, becoming an essential tool to maintain customer engagement. Furthermore, brands are spending more in 2021...

• Webinar Make A Case For Modular Content To Drive Localization, Performance, And Personalization

  Thursday, May 13, 2021, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Ryan Skinner

  Assembling content components when and where they’re needed — instead of hardwiring them into experiences — underpins so many forms of customization at scale: localization,...

• Webinar Complete Your Threat Intelligence Collection Plan: Lessons From The Forrester Wave™

  Thursday, May 13, 2021, 1:00 p.m.-1:40 p.m. Eastern time (18:00-18:40 GMT) | Brian Kime, Elsa Pikulik

  Attend this webinar to learn how to select the best external threat intelligence services to supplement your organization’s existing collection plan, as well as which vendors fit your...

• Webinar Buying AI Business Applications: Five Key Questions To Ask Vendors

  Wednesday, May 12, 2021, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Mike Gualtieri, Andrew Bartels

  The enterprise AI question is not if, but how. How will enterprises leverage AI to compete, to transform, to grow? Forrester data reveals the answer as both “build” and...

• Webinar The State Of AI In A Pandemic World

  Using The Forrester Wave™

  Wednesday, May 12, 2021, 1:00 p.m.-1:40 p.m. Eastern time (18:00-18:40 GMT) | Michele Goetz

  The Forrester Wave™: AI Consultancies, Q1 2021 revealed more than which service providers should be on your shortlist of partners. The real insight is how the pandemic shaped AI use cases,...

• Webinar The Blueprint For Your Go-To-Customer Strategy

  Tuesday, May 11, 2021, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Lori Wizdo

  The self-directed digitally savvy business consumer has exposed a gap in traditional B2B go-to-market (GTM) strategies. B2B marketers must fill that gap with a microfocused go-to-customer (GTC)...

• Webinar Global Private Banking Trends In 2021

  Tuesday, May 11, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Vijay Raghavan, David Hoffman

  Join this webinar to learn what digital capabilities your high net worth customers want and expect. We also discuss the digital tools that financial advisors at private banks are using to...

• Forum CX APAC

  Connected Experience

  May 11, 2021 | Live Virtual Experience | Riccardo Pasto, Michael Barnes, Shar VanBoskirk

  Inform. Integrate. Grow. CX is a fundamental principle of any successful business, but simply creating a good customer experience program within your business is no guarantee of success. Great CX...

• Webinar DOP Governance Strategies

  Friday, May 7, 2021, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Liz Herbert, George Lawrie, Alessia Stewart

  Forrester surveyed decision-makers overseeing enterprise resource planning (ERP) applications and programs about their ERP governance and center of excellence (CoE). This webinar explores trends,...

• Webinar Get Up To Speed On Livestreaming Commerce

  Thursday, May 6, 2021, 5:00 a.m.-5:40 a.m. Eastern time (10:00-10:40 GMT) | Ryan Skinner, Xiaofeng Wang

  Livestreaming commerce is projected to drive $100 billion of sales by 2023 in China alone (its biggest market), and it’s growing fast across Asia and into Europe and the United States. This...

• Webinar Lay The Foundation For Smart Manufacturing Success With Modern Discrete Manufacturing PLM

  Using the Forrester Wave

  Wednesday, May 5, 2021, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | George Lawrie

  In the age of the customer, manufacturers need to accelerate their transition from a focus on mass production and economies of scale to a focus on market and customer responsiveness. From...

• Forum B2B Summit North America

  Accelerating Growth: Bolder. Better. Brighter.

  May 3, 2021 | Live Virtual Experience | Phil Harrell, Jennifer Ross, Jeff Lash

  B2B Summit is the only event to leverage the insights, analysis, and experience of the brightest B2B minds to spark your curiosity, shape your strategy, and fuel double-digit business growth. Top...

• Webinar Fuel Mobile Messaging Growth In 2021 And Beyond

  Monday, May 3, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Julie Ask

  Over the past two years, we’ve kept close tabs on the state of mobile messaging, culminating in a forecast for the future of mobile engagement automation (MEA) solutions through 2022. Join us...

• Webinar Digital Operations Planning And Analytics: Key Findings From The Forrester Now Tech

  Friday, April 30, 2021, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Liz Herbert, Alessia Stewart

  You can use digital operations planning and analytics solutions to get better insight about past business performance, to model the impact of potential choices, and to make better regulatory...