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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Best Practices For A Customer-Obsessed Tech Transformation In Government

    Drive Customer Centricity With An Adaptive Approach To Technology Management
    September 24, 2020 | Dan Bieler

    Technology transformation is a fundamental pillar for reforming the overall workings of government. Government priorities of more citizen engagement, improved government productivity, and higher...

  • Webinar The Future Of Jobs In Europe

    September 21, 2020 | Dan Bieler

    2020 is a pivotal moment for Europe, with greater economic uncertainty, rapid technology change, and a pandemic disrupting existing working environments. The European job market will become even...

  • Report The Future Of The European Job Market

    The Future Of Work Will Drive A More Dynamic European Job Market By 2030
    July 22, 2020 | Dan Bieler

    2020 is a pivotal moment for Europe, with greater economic uncertainty, rapid technology change, and a pandemic disrupting existing working environments. The European job market will become even...

  • Webinar The 5G Opportunity In The Retail Sector

    The retail sector is going through a dramatic transformation. Rather than just selling products, leading retailers are expected to deliver services and experiences. Interactive and ongoing customer...

  • Webinar The 5G Opportunity In Financial Services

    5G will become a general-purpose technology for financial services firms, and it will provide new possibilities to create, store, and protect value; to move money; and to access credit. This...

  • Report The Rise Of The Subscription Business Model

    How Customer-Obsessed Firms Can Reinvent Their Business Model And Move Their Offering Value Closer To Customers
    April 22, 2020 | Dan Bieler

    The subscription model presents new opportunities for businesses to enhance the value of their offerings as they become more embedded in the changing context of their clients' customer journeys....

  • Report Build The Business Case For Your Digital Investments

    The Business Case Report In The Digital Business Playbook
    January 30, 2020 | Dan Bieler

    You can only improve what you can measure. Businesses must be able to calculate the return on digital investments to justify them. But calculating a precise ROI for digital transformation at the...

  • Report An Open Culture Becomes The Underpinning For The Adaptive Enterprise

    Your Corporate Culture Defines How Well You Can Tackle The Challenges Of Managing Permanent Change
    December 11, 2019 | Dan Bieler, Ash Mukherjee

    Your corporate culture defines how your organization thinks about itself and how it tackles the challenges of permanent change. Your corporate culture must be open and flexible enough to adjust to...

  • Report The CIO's Guide To 5G In The Retail Sector

    5G Has Huge Disruptive Potential For Retailers, But Key Obstacles Remain
    November 13, 2019 | Dan Bieler

    The retail sector is going through a dramatic transformation. Rather than just selling products, leading retailers are expected to deliver services and experiences. Interactive and ongoing customer...

  • Report A Timeline Guide For Your 5G Strategy

    5G Will Be A Long Journey, But Prepare Now — Because The Promise Is Huge

    The rollout of 5G is much more evolutionary than the rollout scenarios of previous cellular standards. The primary reason for the different pace relates to the gradual and piecemeal definition of...

  • Webinar 5G Part One: Hype, Opportunities, And Challenges

    September 30, 2019 | Abhijit Sunil, Dan Bieler, Michele Pelino

    5G promises to usher in not just new use cases in every industry but also new business models. Many proposed use cases, such as those enabled by augmented/virtual reality and massive internet of...

  • Report Non-Public 5G Networks Will Be A Critical Building Block Of Your Enterprise

    Non-Public 5G Networks Boost The Digital Transformation Of Core Processes While Protecting Against Industrial Espionage
    August 30, 2019 | Dan Bieler

    While the concept of non-public 5G networks is nothing new, the rise of the internet of things (IoT) and connected assets is driving more and more companies to investigate the opportunities...

  • Webinar CIO Guide To 5G Connectivity And Strategy

    May 23, 2019 | Dan Bieler

    As a CIO, are you familiar with the core capabilities of 5G? When will these capabilities become available? What are the differences between 5G releases 15, 16, and 17? Do these release cycles...

  • Report Leverage Specialist Tools And Technologies To Drive And Strengthen Sustainable Innovation

    February 20, 2019 | Dan Bieler

    Your organization must source, implement, and operate the tools and technology that support your innovation vision. Successful tools and tech support broad and fluctuating levels of participation...