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  • Michele Goetz
  • Artificial Intelligence (AI)

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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Now Tech: AI Consultancies, Q1 2021

    Forrester's Overview Of 40 AI Service Providers
    February 4, 2021 | Michele Goetz

    You can use AI consultancies to accelerate impact and time-to-value with AI, de-risk AI-driven business activities and offers, and upskill your enterprise to become AI native. But to realize these...

  • Report DataOps For The Intelligent Edge Of Business

    Go Beyond Traditional Data Management And Governance
    December 3, 2020 | Michele Goetz

    The world of data is changing from persistent states to data in motion. New data management and governance practices are necessary to move from analytics to operational use cases. To make this...

  • Webinar AI Predictions 2021

    How AI Is Entering New Territory

    Early forays into AI combined with 2020’s new reality for business is catapulting AI competency further and faster. What was once considered impossible is now not only possible, but even...

  • Report Consultancies Are Reinventing Their Service Model For AI

    Insights From The Forrester Wave™ Evaluations Of AI Consultancies
    December 19, 2019 | Achim Granzen, Michele Goetz

    The AI consultancy market is highly dynamic. The research we performed in the course of our Forrester Wave™ evaluations of AI consultancies, both globally and in Asia Pacific, indicates that...

  • Report Predictions 2020: CIO

    Uncertainty Will Create Opportunity For CIO Leadership In 2020

    Economic uncertainty unfolded in 2019 on the back of the already accelerating pace of technology-fueled disruption. As a result, it has become even more important and difficult to anticipate the...

  • Report The Forrester Wave™: AI Consultancies, Q3 2019

    The 13 Providers That Matter Most And How They Stack Up
    September 16, 2019 | Michele Goetz

    In our 23-criterion evaluation of AI consultancies, we identified the 13 most significant ones — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM, EY, IBM, KPMG, McKinsey & Company, PwC, Tech...

  • Report Forrester Infographic: AI Experiences A Reality Check

    Three Challenges Hold Firms Back From Achieving Enterprise AI Aspirations

    AI's potential has given companies lofty expectations of transforming their business and dominating their market. But data quality, talent scarcity, and a trust gap serve as a reality check. Most...

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