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FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
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A Sample DEM Solution Guide For The Media Industry
August 3, 2020
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The Risks Of Not Measuring DEM
August 3, 2020
Search Results
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Report Research Overview: Modern Technology Operations
Landscape: The Modern Technology Operations Playbook
Infrastructure and operations (I&O) professionals want to evolve their organizations to be more flexible and responsive in the face of digital transformation and disruption. DevOps, Agile,...
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Report Digital Experience Is Part Of Your Job
Monitoring Pros Must Help Deliver Great DX With A Strong Digital Experience Monitoring Strategy
August 3, 2020 | Rich LaneDigital experience monitoring (DEM) is key to understanding how digital users are interacting with your services. Business users own the digital experience (DX) strategy, but they're beholden to...
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Report The Forrester Tech Tide™: Modern Technology Operations, Q4 2019
16 Technologies Underpin Modern Technology Operations
Modern technology operations are increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in this area, companies are evaluating and...