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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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The Full Metric Regime For The Fictional CEO
February 21, 2019
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Comparing AR Measurement Regimes For Different Executives
February 21, 2019
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Webinar Deliver The Metrics That Matter With The Objectives And Key Results (OKRs) Framework
July 9, 2020 | Cinny LittleYour work may include one or more of the following: data analytics; digital, customer, or consumer insights or research; strategy and planning; marketing; and competitive intelligence. Are you...
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Forum CX Sydney
The Time Is Now: Lead With Experience
CX and marketing exist to win, serve, and retain customers. But silos and miscommunication keep this power duo from reaching their full potential. For this reason, we’ve made collaboration...
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Report Professional Industry Analyst Relations Measurement
February 21, 2019 | Kevin LucasProfessional measurement is an integral part of fully professional industry analyst relations (AR); it is not optional. But AR managers get confused about who the measurements are for as well as...
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