2 results in
Everything
Sort by:
- Relevance
- Date
Featured content
FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Search Results
-
Webinar Create Loyalty With A Customer-Obsessed, Not Purchase-Obsessed, Personalization Strategy
Companies have a personalization problem: Despite the best of intentions, they fail to create memorable, or even useful, moments with their customers. From “buy this, do that”...
-
Report Forrester Infographic: RTIM Empowers Marketing’s CX Ambitions
Invest In Real-Time Interaction Management (RTIM) To Accelerate Marketing And CX Alignment
September 11, 2019 | Rusty WarnerToday's empowered customers expect consistent, relevant experiences in their moments of need. Real-time interaction management (RTIM) provides the critical marketing technology (martech)...