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Arnav Gupta | eBusiness & Channel Strategy | Use customer insights to gain competitive advantage | User Experience is in my interests.
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FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
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Frequency Of Indian Digital Banking Use On A Computer
September 3, 2019
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Indian Digital Banking Use By City Tier
September 3, 2019
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Forrester's Digital Banking Initiatives Prioritization Framework
September 3, 2019
Search Results
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Report Forrester Infographic: Financial Well-Being Is The Key To Loyalty For Chinese Banks
Customer loyalty and retention have traditionally been a challenge for incumbent banks. Recent Forrester Analytics Consumer Technographics data reveals the reasons behind customer churn and the...
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Report Prioritize Initiatives For Digital Banking Success In India
An Introduction To Forrester's Digital Banking Initiatives Prioritization Framework
September 3, 2019 | Arnav GuptaDigital banking teams want advanced easy-to-use digital banking touchpoints and must prioritize their development efforts based on what their customers really want and value. This report helps...