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  • David Johnson

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ForresterNow

FORRESTERNOW

As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Don't Miss Your Anywhere-Work Opportunity

    An Office + Anywhere Hybrid Work Strategy Creates Compounding Interest For Your Organization That You Won't Want To Ignore

    C-level leaders know they are on the hook for an anywhere-work strategy beyond the pandemic. A striking 75% of CEOs surveyed expect their office spaces to shrink. But many aren't sure what benefits...

  • Report The Future Of Work Starts Now

    Four Shocks Will Sort Out The Winners From The Losers In The 2020s

    The "roaring 2020s" have started with a force: a pandemic that will propel us into the future of work faster than expected. Like its namesake decade from the 20th century, the 2020s will be full of...

  • Report The Employee Experience Maturity Assessment

    Assessment: The Employee Experience Playbook
    January 28, 2020 | David Johnson, Nick Monroe

    Successful employee experience (EX) initiatives start with doing the right things for the right reasons, turning small wins into momentum that lifts employee engagement and creating a virtuous...

  • Report Predictions 2020: Employee Experience

    Companies Will Be Bolder, More Controversial In Their EX Transformation Efforts
    October 31, 2019 | Samuel Stern, J. P. Gownder, David Johnson

    An emphasis on corporate values and heightened employee expectations for living those values will pressure firms to get serious about their employee experience (EX) commitments in 2020. The risk of...

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