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Charts & Figures Devotees Are The Passionate Customers At The Core Of Healthy Businesses
Delight The Right Customers To Build A Successful Business
June 9, 2020 | TJ Keitt -
Charts & Figures Businesses Create Devotees By Understanding What Appeals To Them
Delight The Right Customers To Build A Successful Business
June 9, 2020 | TJ Keitt -
Charts & Figures Three Factors Mark The Health Of The Business's Relationship With Its Devotees
Delight The Right Customers To Build A Successful Business
June 9, 2020 | TJ Keitt -
Charts & Figures Forrester's UK CX Index, 2019: Rankings Of Retailers (Digital)
The UK Customer Experience Index, 2019
November 13, 2019 | Joana de Quintanilha -
Charts & Figures Forrester's UK CX Index, 2019: Rankings Of Auto/Home Insurers
The UK Customer Experience Index, 2019
November 13, 2019 | Joana de Quintanilha -
Charts & Figures Positive And Negative Emotions Drive A Customer's Experience
The UK Customer Experience Index, 2019
November 13, 2019 | Joana de Quintanilha -
Charts & Figures Forrester's UK CX Index, 2019: Rankings Of Retailers (Multichannel)
The UK Customer Experience Index, 2019
November 13, 2019 | Joana de Quintanilha -
Charts & Figures Forrester's UK CX Index, 2019: Rankings Of Banks (Multichannel)
The UK Customer Experience Index, 2019
November 13, 2019 | Joana de Quintanilha -
Charts & Figures Forrester's UK CX Index, 2019: Rankings Of Wireless Service Providers
The UK Customer Experience Index, 2019
November 13, 2019 | Joana de Quintanilha -
Charts & Figures The Highest-Scoring Brands By Industry In Forrester's UK CX Index, 2018 And 2019
The UK Customer Experience Index, 2019
November 13, 2019 | Joana de Quintanilha -
Charts & Figures Forrester's CX Index Measures Drivers Of CX Success Across Six Categories
The UK Customer Experience Index, 2019
November 13, 2019 | Joana de Quintanilha -
Charts & Figures The Distribution Of Industry Scores In Forrester's UK CX Index, 2019
The UK Customer Experience Index, 2019
November 13, 2019 | Joana de Quintanilha -
Charts & Figures Without Real Leaders Or Lapsers, Only Three Types Of Brands Remain
The UK Customer Experience Index, 2019
November 13, 2019 | Joana de Quintanilha -
Charts & Figures The Distribution Of Scores In Forrester's UK CX Index, 2018 And 2019
The UK Customer Experience Index, 2019
November 13, 2019 | Joana de Quintanilha -
Charts & Figures The Top 10% Of Brands In Forrester's UK CX Index, 2019
The UK Customer Experience Index, 2019
November 13, 2019 | Joana de Quintanilha -
Charts & Figures Forrester's US Net Promoter Benchmarks, 2019: Rankings Of Rental Cars
Net Promoter Benchmarks, 2019 (US)
November 7, 2019 | Maxie Schmidt-Subramanian -
Charts & Figures Forrester's US Net Promoter Benchmarks, 2019: Rankings Of Retailers (Digital)
Net Promoter Benchmarks, 2019 (US)
November 7, 2019 | Maxie Schmidt-Subramanian -
Charts & Figures Forrester's US Net Promoter Benchmarks, 2019: Rankings Of Hotels
Net Promoter Benchmarks, 2019 (US)
November 7, 2019 | Maxie Schmidt-Subramanian -
Charts & Figures The Distribution Of Industry Scores In Forrester's US Net Promoter Benchmarks, 2019
Net Promoter Benchmarks, 2019 (US)
November 7, 2019 | Maxie Schmidt-Subramanian -
Charts & Figures Forrester's US Net Promoter Benchmarks, 2019: Rankings Of Auto/Home Insurers
Net Promoter Benchmarks, 2019 (US)
November 7, 2019 | Maxie Schmidt-Subramanian -
Charts & Figures Forrester's US Net Promoter Benchmarks, 2019: Rankings Of Retailers (Multichannel)
Net Promoter Benchmarks, 2019 (US)
November 7, 2019 | Maxie Schmidt-Subramanian -
Charts & Figures Forrester's US Net Promoter Benchmarks, 2019: Rankings Of Banks (Direct)
Net Promoter Benchmarks, 2019 (US)
November 7, 2019 | Maxie Schmidt-Subramanian -
Charts & Figures Forrester's US Net Promoter Benchmarks, 2019: Rankings Of Investment Firms
Net Promoter Benchmarks, 2019 (US)
November 7, 2019 | Maxie Schmidt-Subramanian -
Charts & Figures Forrester's US Net Promoter Benchmarks, 2019: Rankings Of Health Insurers
Net Promoter Benchmarks, 2019 (US)
November 7, 2019 | Maxie Schmidt-Subramanian -
Charts & Figures Net Promoter Score: The Standard Question Text, Scale, And Calculation
Net Promoter Benchmarks, 2019 (US)
November 7, 2019 | Maxie Schmidt-Subramanian
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- Auto Insurance (58)
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- Customer Experience (62)
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- Loyalty (62)
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- USAA (18)
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- Lloyds Banking Group (12)
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Analyst
- Maxie Schmidt-Subramanian (18)
- Amit Bhatia (14)
- Joana de Quintanilha (12)
- Rick Parrish (11)
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