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  • Report The Metropolitan Indian Consumer Tech Stack

    Our 2018 Indian Benchmark Data Overview Shows The Four Forces Of Adoption
    November 9, 2018 | James McQuivey, PhD, Reineke Reitsma

    Humans were born to embrace today's technologies. In 2018, Forrester has surveyed 110,460 online adults in 20 countries to see how people embrace technology, why they use it, and what that will...

  • Report The Metropolitan Chinese Consumer Tech Stack

    Our 2018 Chinese Benchmark Data Overview Shows The Four Forces Of Adoption
    October 11, 2018 | James McQuivey, PhD, Reineke Reitsma

    Humans were born to embrace today's technologies. In 2018, Forrester has surveyed 110,460 online adults in 20 countries to see how people embrace technology, why they use it, and what that will...

  • Report The Australian Consumer Tech Stack

    Our 2018 Australian Benchmark Data Overview Shows The Four Forces Of Adoption

    Humans were born to embrace today's technologies. In 2018, Forrester has surveyed 110,460 online adults in 20 countries to see how people embrace technology, why they use it, and what that will...

  • Report The European Consumer Tech Stack

    Our 2018 European Benchmark Data Overview Shows The Four Forces Of Adoption

    Humans were born to embrace today's technologies. In 2018, Forrester has surveyed 110,460 online adults in 20 countries to see how people embrace technology, why they use it, and what that will...

  • Report The Consumer Tech Stack

    Our 2018 US Benchmark Data Overview Reveals The Four Forces Of Adoption
    April 5, 2018 | James McQuivey, PhD, Gina Fleming

    Humans were born to embrace the technologies we track. Coming into 2018, Forrester surveyed 110,460 online adults in 20 countries to see how much people of every type embrace technology, why they...

  • Report Emerging Markets Overview: China

    A Global Consumer Technographics® Report
    November 1, 2013 | Reineke Reitsma

    China, the world's most populous country, has a population of more than 1.35 billion and is the world's second-largest country by land area, covering approximately 9.6 million square kilometers....

  • Report US Online Bankers

    A Technographics® Overview
    June 10, 2013 | Ryan Morrill

    In an increasingly connected world, it's not surprising that more than three-quarters of US online adults are banking online on a PC — checking their account balances, transferring funds, or paying...

  • Report Emerging Markets Overview: Brazil

    A Global Consumer Technographics® Report
    May 28, 2013 | Reineke Reitsma

    By far the largest and most populated country in South America, Brazil has a presence on the world stage that continues to win global attention and inspire awe with as much flair as Adriana Lima...

  • Report Emerging Markets Overview: Russia

    A Global Consumer Technographics® Report
    April 30, 2013 | Reineke Reitsma

    Based on sheer geographical size, Russia is the largest country in the world. It spans nine time zones, represents a diverse ethnic population, and is on track to be one of the five largest...

  • Report Global Mobile And Online Bankers

    July 26, 2011 | Jacqueline Anderson

    Many financial services firms have been moving transactions out of the branch and into more cost-effective channels in the past few years. The introduction of Internet banking services has gotten...

  • Report Social Media Marketing For Financial Services

    How To Navigate The Regulatory Minefield And Build Effective Social Media Programs
    September 7, 2010 | Nate Elliott

    Financial services firms are beginning to adopt social technologies: In fact, we found that 79% of companies in the industry have some social media presence. But, held back by regulatory concerns...

  • Report Technographics® Insight: A Trended Look At Consumer Reactions To The Economy

    July 13, 2009 | Jacqueline Anderson

    This Technographics Insight is a trended look at consumers’ feelings about the economy and the actions they are taking to conserve, as well as an updated profile of conservers and non-conservers.

  • Report Technographics® Survey Highlight: North American Technographics Customer Experience Online Survey, Q4 2008

    January 23, 2009 | Jacqueline Anderson

    This highlight deck summarizes the key findings from Forrester's North American Technographics Customer Experience Online Survey, Q4 2008.

  • Report Technographics® Survey Highlights: Hispanic Technographics eCommerce And Customer Experience Online Survey, Q3 2008

    October 9, 2008 | Tamara Barber

    This highlight deck summarizes the key findings from Forrester's Hispanic Technographics eCommerce And Customer Experience Online Survey, Q3 2008. This deck covers customer experience measures for...

  • Report The State Of Hispanic Consumers And Technology: 2007

    Hispanic Technographics®
    November 19, 2007 | Tamara Barber

    Since 2005, Forrester has surveyed more than 17,500 Hispanics on their technology adoption, use, and attitudes. The Hispanic market is diverse, cleaving based on language preference, and Hispanics'...

  • Report Survey Highlights: Hispanic Consumer Technology And Marketing Phone Survey, Q1 2007

    August 28, 2007 | Tamara Barber

    This highlight deck reviews the key findings from the Hispanic Technographics Consumer Technology and Marketing Phone Survey, Q1 2007. This survey covered questions given to Hispanic adults around...

  • Report Person-To-Person Payment Goes Mobile

    But P2P Mobile Payment Is A Technology In Search Of A Market
    April 19, 2007 | Michelle de Lussanet

    A number of firms in Western Europe have recently launched payment systems that allow consumers to make person-to-person payments using their mobile phones. Executives at other payment system...