Featured content
FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Search Results
-
Report European Leaders Must Focus On Five Priorities In 2021
Leaders Must Master Hybrid Customer And Employee Experiences As Europe Rolls Out The COVID-19 Vaccine
Against a backdrop of economic uncertainty, social unrest, and changing market dynamics, vaccines promise to move us into a future without COVID-19. But this won't happen overnight. European...
-
Report The UK Customer Experience Index, 2019
How Brands Build Loyalty With The Quality Of Their Experience
November 13, 2019 | Joana de QuintanilhaHow well do leading brands build loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of all 36 brands across five industries in the UK CX Index....
Content Type
ApplyFilters
Industry
- Financial Services (2)
- Retail (2)
- Manufacturing (1)
Primary Role
- CMO (1)
- Customer Experience (1)
Topics
Region
- United Kingdom (1)
Vendor
- Amazon (1)
- eBay (1)
- Lloyds Banking Group (1)
- Vodafone (1)