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The Enterprise Collaboration Playbook For 2021
Gain A Competitive Advantage Through Enterprise Collaboration
Many collaboration technology initiatives fall well short of their transformational potential. But a properly executed enterprise collaboration (EC) strategy engages employees and connects the...
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Report Now Tech: Knowledge Management Solutions For Customer Service, Q3 2020
Forrester's Overview Of 22 Knowledge Management Providers
July 23, 2020 | Kate LeggettYou can use knowledge management (KM) solutions to empower customers and front-office workers with curated answers to common questions, drive customer satisfaction, and create lasting customer...
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Report Now Tech: Collaborative Work Management Tools, Q2 2020
Forrester's Overview Of 25 Collaborative Work Management Providers
May 7, 2020 | Margo VisitacionApplication development and delivery (AD&D) professionals use collaborative work management (CWM) to empower employees to deliver successful outcomes, increase agility while maintaining...
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Report Now Tech: Enterprise Video Platforms For Internal Training And Employee Communications, Q2 2019
Forrester's Overview Of 28 Providers Of Enterprise Video Platforms For Internal Training And Employee Communications
June 7, 2019 | Nick Barber, Samuel SternYou can use enterprise video platforms (EVPs) to enable on-demand employee training, create more engaging internal communications, and boost sharing of employee-generated content. But to realize...
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