Search Results

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  Charts & Figures A CISO's First 100 Day Timeline

  A CISO's First 100 Days

  March 31, 2021 | Jeff Pollard, Paul McKay, Jinan Budge

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  Charts & Figures Action Items For The First 100

  A CISO's First 100 Days

  March 31, 2021 | Jeff Pollard, Paul McKay, Jinan Budge

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  Charts & Figures US Full-Time Employee Methods Of Communication

  A CISO's First 100 Days

  March 31, 2021 | Jeff Pollard, Paul McKay, Jinan Budge

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  Charts & Figures Relationships Matter Most

  A CISO's First 100 Days

  March 31, 2021 | Jeff Pollard, Paul McKay, Jinan Budge

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  Charts & Figures The Top Four Mistakes CISOs Make In Their First 100 Days

  A CISO's First 100 Days

  March 31, 2021 | Jeff Pollard, Paul McKay, Jinan Budge

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  Charts & Figures Better Accountability Means More Firms Ensure CX Management Happens

  The State Of CX Management Maturity, 2020

  March 16, 2021 | Rick Parrish

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  Charts & Figures The Four Facets Of Discipline In CX Management Maturity

  The State Of CX Management Maturity, 2020

  March 16, 2021 | Rick Parrish

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  Charts & Figures Gains In Cadence Translate To Improved Follow-Through For CX Management Activities

  The State Of CX Management Maturity, 2020

  March 16, 2021 | Rick Parrish

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  Charts & Figures More Organizations Have Established CX Management Competencies

  The State Of CX Management Maturity, 2020

  March 16, 2021 | Rick Parrish

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  Charts & Figures Broad Progression In Adoption Of CX Management Activities

  The State Of CX Management Maturity, 2020

  March 16, 2021 | Rick Parrish

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  Charts & Figures Coordination Strengthens As A Majority Of Firms Involve Key Stakeholders In CXM Activities

  The State Of CX Management Maturity, 2020

  March 16, 2021 | Rick Parrish

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  Charts & Figures The Six Competencies And 12 Activities Of CX Management Maturity

  The State Of CX Management Maturity, 2020

  March 16, 2021 | Rick Parrish

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  Charts & Figures Half Of Companies' Performance Of CXM Is Now Effective And Involves Rigor

  The State Of CX Management Maturity, 2020

  March 16, 2021 | Rick Parrish

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  Charts & Figures A Distributed Model Is The Most Popular Analytics Org Structure

  The State Of Customer Analytics 2020

  March 11, 2021 | Brandon Purcell

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  Charts & Figures CI Pros Help Their CX Colleagues Analyze The Customer Experience

  The State Of Customer Analytics 2020

  March 11, 2021 | Brandon Purcell

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  Charts & Figures Only 33% Of Firms Are Leaders In Customer Analytics Sophistication

  The State Of Customer Analytics 2020

  March 11, 2021 | Brandon Purcell

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  Charts & Figures Top Drivers

  The State Of Customer Analytics 2020

  March 11, 2021 | Brandon Purcell

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  Charts & Figures Analytics Pros Face Challenges Around Data, Insights, And Alignment

  The State Of Customer Analytics 2020

  March 11, 2021 | Brandon Purcell

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  Charts & Figures Analytics Priorities Shifted During COVID-19

  The State Of Customer Analytics 2020

  March 11, 2021 | Brandon Purcell

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  Charts & Figures Business Application Areas For Customer Analytics Are Expanding

  The State Of Customer Analytics 2020

  March 11, 2021 | Brandon Purcell

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  Charts & Figures CTOs In Advanced Firms Prioritize Cloud, Security And Privacy, And Digital Experience

  The State Of IT Maturity, 2020 — On The Path To A Future Fit Technology Strategy

  March 9, 2021 | Bobby Cameron

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  Charts & Figures Advanced Firms Make Up A Greater Portion Of Sectors Heavily Dependent On Digital

  The State Of IT Maturity, 2020 — On The Path To A Future Fit Technology Strategy

  March 9, 2021 | Bobby Cameron

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  Charts & Figures Intermediate And Advanced Firms Prioritize IT Initiatives For IT Transformation

  The State Of IT Maturity, 2020 — On The Path To A Future Fit Technology Strategy

  March 9, 2021 | Bobby Cameron

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  Charts & Figures Business Decision-Makers View IT As Less Mature Than Their Technology Counterparts Do

  The State Of IT Maturity, 2020 — On The Path To A Future Fit Technology Strategy

  March 9, 2021 | Bobby Cameron

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  Charts & Figures The Top Business Priorities Remain The Same Across Maturity Levels

  The State Of IT Maturity, 2020 — On The Path To A Future Fit Technology Strategy

  March 9, 2021 | Bobby Cameron