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Charts & Figures Younger Customers Are More Likely To Use Digital Touchpoints
How German Banking Customers Use Different Channels, 2015
February 22, 2016 | Aurelie L'Hostis, Benjamin Ensor -
Charts & Figures Volksbank Hellweg's Vostar Service Lets Users Send And Receive Money Using Their Mobile Phones
How German Banking Customers Use Different Channels, 2015
February 22, 2016 | Aurelie L'Hostis, Benjamin Ensor -
Charts & Figures Mobile And Telephone Banking Customers Are Young, Are Better Educated, And Have Higher Incomes
How German Banking Customers Use Different Channels, 2015
February 22, 2016 | Aurelie L'Hostis, Benjamin Ensor -
Charts & Figures Deutsche Bank Offers A Video Tutorial To Help Customers With Their Mortgage Application
How German Banking Customers Use Different Channels, 2015
February 22, 2016 | Aurelie L'Hostis, Benjamin Ensor -
Charts & Figures The Number Of Multichannel Users In Germany Is Growing
How German Banking Customers Use Different Channels, 2015
February 22, 2016 | Aurelie L'Hostis, Benjamin Ensor -
Charts & Figures HypoVereinsbank Helps Customers Choose The Right Product Based On Their Life Stage
How German Banking Customers Use Different Channels, 2015
February 22, 2016 | Aurelie L'Hostis, Benjamin Ensor -
Charts & Figures Touchpoint Choices For Banking In Germany
How German Banking Customers Use Different Channels, 2015
February 22, 2016 | Aurelie L'Hostis, Benjamin Ensor -
Charts & Figures Sparkasse KölnBonn Offers An Online Chat To Customers Researching A Product On Its Website
How German Banking Customers Use Different Channels, 2015
February 22, 2016 | Aurelie L'Hostis, Benjamin Ensor -
Charts & Figures Commerzbank Empowers Customers With Digital Technologies In Its Flagship Branch
How German Banking Customers Use Different Channels, 2015
February 22, 2016 | Aurelie L'Hostis, Benjamin Ensor -
Charts & Figures The Sparkassen Promote Branches As Advice Centers With The "Sparkassen Finanzkonzept" Service
How German Banking Customers Use Different Channels, 2015
February 22, 2016 | Aurelie L'Hostis, Benjamin Ensor -
Charts & Figures Many Reasons Explain Why Some European Mobile Users Still Don't Use Mobile Banking
European Digital Banking Forecast, 2014 To 2018
May 15, 2014 | Stephen Walker, Benjamin Ensor -
Charts & Figures European Tablet Users Spend More Time On Sites Than Using Apps
European Digital Banking Forecast, 2014 To 2018
May 15, 2014 | Stephen Walker, Benjamin Ensor -
Charts & Figures Mobile Banking Users As A Proportion Of EU-7 Online Adults In 2018
European Digital Banking Forecast, 2014 To 2018
May 15, 2014 | Stephen Walker, Benjamin Ensor -
Charts & Figures The Proportion Of Tablet Owners Who Bank On Tablets Will Double By 2018
European Digital Banking Forecast, 2014 To 2018
May 15, 2014 | Stephen Walker, Benjamin Ensor -
Charts & Figures Forecast: Western European Digital Banking Users, 2013 To 2018
European Digital Banking Forecast, 2014 To 2018
May 15, 2014 | Stephen Walker, Benjamin Ensor -
Charts & Figures Customer Advocacy Drives Future Purchase Intention
Customer Advocacy 2011: How Customers Rate European Banks
January 18, 2012 | Benjamin Ensor -
Charts & Figures The Sparkassen Advertise Comprehensive Advice In Nationwide TV Ads
Customer Advocacy 2011: How Customers Rate European Banks
January 18, 2012 | Benjamin Ensor -
Charts & Figures European Banks' Customer Advocacy Scores Remain Low, But National Differences Persist
Customer Advocacy 2011: How Customers Rate European Banks
January 18, 2012 | Benjamin Ensor -
Charts & Figures Banque Populaire Rives De Paris' Quality Charter
Customer Advocacy 2011: How Customers Rate European Banks
January 18, 2012 | Benjamin Ensor -
Charts & Figures Nationwide Compares Its Current Account With Those Of Some Competitors
Customer Advocacy 2011: How Customers Rate European Banks
January 18, 2012 | Benjamin Ensor -
Charts & Figures Most European Banks Are Trusted By Less Than One-Third Of Their Customers
Customer Advocacy 2011: How Customers Rate European Banks
January 18, 2012 | Benjamin Ensor -
Charts & Figures Volksbanken Raiffeisenbanken's Personal Advisors Help Protect Customers Against Risk
Customer Advocacy 2011: How Customers Rate European Banks
January 18, 2012 | Benjamin Ensor -
Charts & Figures First Direct Offers Customers A Satisfaction Guarantee
Customer Advocacy 2011: How Customers Rate European Banks
January 18, 2012 | Benjamin Ensor -
Charts & Figures The Co-Operative Bank Publishes Its Customer Service Guarantees On Its Website
Customer Advocacy 2011: How Customers Rate European Banks
January 18, 2012 | Benjamin Ensor -
Charts & Figures Consumer Electronics And Clothing Make Up Nearly Half Of All Online Sales In Germany
German Online Retail Overview, 2011
September 30, 2011 | Martin Gill
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